Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Borsos

Gatlinburg,TN

Summary

Dynamic customer support professional with experience at Verizon, adept at resolving complex issues and enhancing client satisfaction. Proven problem-solver with strong cash handling. Committed to delivering exceptional service and improving operational efficiency in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Call Center Representative

Verizon
  • Educated customers on services and promotions, boosting satisfaction and retention rates.
  • Collaborated with team members to improve call-handling processes for increased efficiency.
  • Provided training support to new hires, fostering a collaborative learning environment.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Cashier

Ripley’s Believe It or Not
Gatlinburg, TN
06.2026 - 10.2026

Cashier position and dealing with the duties

-handling POS transaction

-offering oustanding customer service

-friendly and on point

Education

Bachelor of Science - Medical School

Medical School of Oradea
Bistrita Romania
05.2021

High School Diploma -

Colegiul National Andrei Muresanu
Bistrita, Romania
05.2018

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Resolving issues
  • Cashier duties
  • Breakfast attendant
  • Houskeeping
  • Cash handling
  • Sales expertise

Timeline

Cashier

Ripley’s Believe It or Not
06.2026 - 10.2026

Call Center Representative

Verizon

Bachelor of Science - Medical School

Medical School of Oradea

High School Diploma -

Colegiul National Andrei Muresanu