Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert Bosse

Summary

Aspiring IT professional with diverse experience in analyzing, maintaining, and optimizing IT systems to enhance performance.

Overview

14
14
years of professional experience

Work History

Maintenance Cleaner

Chittenango Central Schools
07.2022 - Current
  • Ensured compliance with safety regulations by consistently adhering to established protocols and guidelines for cleaning and maintenance tasks.
  • Contributed to the overall efficiency of the facility by promptly addressing any maintenance concerns or cleaning needs.
  • Consistently met deadlines for maintenance tasks, ensuring minimal downtime and uninterrupted service to facility users.
  • Provided and maintained proper cleanliness protocol and monitored safety concerns.
  • Set up and installed technology used throughout the school for staff usage

Trainer

Twistee Treat of Ocoee
12.2012 - 04.2022
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Taught new team members correct procedures for all areas of operations.
  • Managed cash drawers, gift certificates, and other monetary items.

Verification Agent

Concentrix
08.2019 - 06.2020
  • Managed, consolidated and distributed databases of potential and current
    client information using Microsoft Excel and Microsoft Sharepoint.
  • Participated in
    continuous quality improvement to maximize customer experiences.
  • Modified, updated and processed existing policies.

Attractions Cast Member

Walt Disney World Parks and Resorts
12.2010 - 05.2015
  • Increased overall park efficiency by cross-training in multiple roles within the Attractions department.
  • Supported special events by assisting with set-up, execution, and breakdown as needed.
  • Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
  • Optimized ride throughput by effectively loading/unloading guests while adhering to safety guidelines.
  • Provided accurate information regarding park attractions, amenities, and policies to guests, ensuring clarity and understanding.
  • Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.

Education

Associate of Science - Computer Programming

Valencia College
Orlando, FL

Bachelor of Science - Software Engineering

University of Central Florida
Orlando, FL

Skills

  • Team leadership
  • Risk management
  • Quality assurance
  • Excellent communication skills
  • Data analysis
  • Customer support
  • Object-oriented programming
  • Knowledgeable in C#, Java, HTML, CSS
  • Skilled in Microsoft office

Languages

English
Native or Bilingual
Haitian Creole
Native or Bilingual
Japanese
Elementary

Timeline

Maintenance Cleaner

Chittenango Central Schools
07.2022 - Current

Verification Agent

Concentrix
08.2019 - 06.2020

Trainer

Twistee Treat of Ocoee
12.2012 - 04.2022

Attractions Cast Member

Walt Disney World Parks and Resorts
12.2010 - 05.2015

Associate of Science - Computer Programming

Valencia College

Bachelor of Science - Software Engineering

University of Central Florida

Similar Profiles

CREATE PROFILE
Robert Bosse