Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Bowden

Columbus,GA

Summary

Seasoned Catering Manager with proven track record in overseeing successful high-volume banquet operations. Skilled in managing teams, coordinating logistics, and maintaining quality standards for culinary offerings. Demonstrated ability to build strong client relationships and contribute to business growth through strategic planning and execution. Notable strength lies in problem-solving, multitasking, and leadership skills that ensure seamless event execution.

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.

Overview

37
37
years of professional experience

Work History

Marketing and Catering Manager

Jimmy John's
Columbus , GA
01.2018 - 11.2024
  • Call on businesses giving business cards and menus giving options for setting up catering events.
  • Ensure order accuracy and deliver orders in a timely manner.
  • Handled any problems that occurred in the business.
  • Maintained accurate records of orders and deliveries for catering services.
  • Addressed and resolved customer complaints, ensuring a positive experience and fostering repeat business.
  • Resolved customer complaints promptly and professionally while maintaining good relations with clients.

General Manager

Moes Southwestern Grill
Columbus , GA
01.2005 - 05.2011
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Guided management and supervisory staff to promote smooth operations.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Developed service and sales strategies to improve retention and revenue.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Supply Fulfillment Supervisor

Aflac, Strategic Sourcing & Procurement
Columbus , GA
09.1987 - 12.2003
  • Established and enforced picking goals for each area and zone.
  • Communicated regularly with customers regarding their orders status or any delays encountered during processing.
  • Implemented process improvements that resulted in increased productivity by 25%.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
  • Ensured compliance with safety regulations and quality control standards.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Reviewed invoices from vendors for accuracy prior to payment processing.
  • Advised senior management on strategies for streamlining operations while maintaining high standards of quality assurance.
  • Developed and implemented procedures to improve accuracy and efficiency of order fulfillment processes.

Education

Some College (No Degree) - Digital Business Management

Columbus State University
Columbus, GA

Skills

  • Catering consultation
  • Menu tastings
  • Schedule control
  • Event planning proficiency
  • Operations management
  • Staff development
  • Production
  • Health and safety compliance
  • Marketing
  • Product management
  • Productivity improvement specialist
  • Policies and procedures implementation
  • Risk management
  • Purchasing and procurement
  • Cost reduction and containment
  • Unsurpassed work ethic

Timeline

Marketing and Catering Manager

Jimmy John's
01.2018 - 11.2024

General Manager

Moes Southwestern Grill
01.2005 - 05.2011

Supply Fulfillment Supervisor

Aflac, Strategic Sourcing & Procurement
09.1987 - 12.2003

Some College (No Degree) - Digital Business Management

Columbus State University
Robert Bowden