Summary
Overview
Work History
Education
Skills
Timeline
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Robert Bradford

Cleveland

Summary

Dynamic Field Assistant at Tri-C with a proven track record in diagnosing and resolving complex IT issues. Expert in configuring systems and enhancing security protocols, while demonstrating strong problem-solving and collaboration skills. Successfully improved workstation setups, ensuring seamless operations and user satisfaction. Committed to delivering innovative solutions in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Field Assistant

Tri-C
06.2024 - 07.2025
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Tested new software and hardware prior to deployment.
  • Installed, configured and maintained computer systems and network connections.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Created user accounts and assigned permissions.

Education

High School Diploma -

Davis Aerospace And Maritime High School
Cleveland, OH
06-2025

Skills

  • programming
  • Collaboration
  • Adaptability
  • Delegation
  • Presentation
  • Research
  • Listening
  • Problem Solving
  • Recordkeeping
  • Digital archiving

Timeline

Field Assistant

Tri-C
06.2024 - 07.2025

High School Diploma -

Davis Aerospace And Maritime High School

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