Robert brodhead
Schnecksville,PA
Summary
Motivated and dependable leader with over 20 years of operational management and team leadership experience. recently retired from the U.S. Coast Guard, I'm seeking to leverage my background in safety, coaching, and customer service to excel as a site manager at the car wash on hamilton. i am skilled at developing teams, ensuring smooth daily operations, and creating positive customer experiences.
Overview
26
26
years of professional experience
Work History
Operations Manager
U.S. Coast Guard
07.2003 - 07.2025
- Directed multiple coast guard units with up to 50+ personnel, leading daily operations, safety compliance, and mission execution.
- Trained, coached, and mentored junior members to achieve personal and professional goals, fostering a culture of teamwork and accountability.
- Oversaw equipment maintenance, scheduling, budgeting, and reporting to ensure efficient operations with minimal downtime.
- Applied root cause analysis and continuous improvement strategies to enhance workflow and safety practices.
- Managed high-pressure situations in fast-paced, outdoor environments while ensuring safety and quality performance.
- Provided supervisory oversight, ensuring tasks were completed efficiently and team members were supported in their roles.
Fly Fishing Shop Associate
Pocono Fly Fishing
05.2025 - Current
- Delivered personalized customer service, ensuring a welcoming and educational experience.
- Supported sales through customer engagement, product recommendations, and restocking.
- Assisted in small-scale production and inventory management.
Customer Service Associate
Publix Supermarkets
05.1999 - 06.2003
- Supported customer needs through personalized service, helping shoppers with purchases and store navigation.
- Maintained store operations by stocking, restocking, and organizing merchandise.
Education
Leadership & Management -
Air University
01.2021
High School Diploma -
Miami South Ridge Senior High School
01.2003
Skills
- Team leadership
- Supervisory experience
- Customer service
- Sales support
- Operational management
- Scheduling
- Inventory management
- Reporting
- Safety management
- Risk management
- Continuous improvement
- Root cause analysis
Timeline
Fly Fishing Shop Associate
Pocono Fly Fishing
05.2025 - Current
Operations Manager
U.S. Coast Guard
07.2003 - 07.2025
Customer Service Associate
Publix Supermarkets
05.1999 - 06.2003
High School Diploma -
Miami South Ridge Senior High School
Leadership & Management -
Air University
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