Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Brown

Montour Falls

Summary

Dynamic and results-driven professional with extensive experience as a Warehouse Supervisor at The Duke Company, recognized for excelling in safety compliance, product quality control, and operational efficiency. Proven leader with a strong track record in team management, machine operation, and collaboration in fast-paced environments. Known for excellent time management, problem-solving abilities, and adaptability, with a proactive mindset and a strong willingness to learn. Committed to driving team success, achieving production goals, and contributing to organizational growth with reliability, enthusiasm, and a focus on continuous improvement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Packaging Operator

US Salt
10.2024 - Current
  • Used a forklift to safely move product and materials.
  • Labeled packaging to prepare for shipment or storage.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Completed processing activities to conform with laws, safety standards, and product hygiene standards.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Packed, weighed and shipped items per customer specifications.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.

Inside Sales Representative

Milton Rents
03.2024 - 10.2024
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Answered customers' questions regarding products, prices, and availability.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Set up new accounts, established customer credit and set up payment methods.
  • Used CRM software to maintain detailed contact logs and account records.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Warehouse Supervisor

The Duke Company
07.2013 - 02.2024
  • Supervised shipping and receiving, distribution and workplace safety.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Operated warehouse material handling equipment correctly to move loads.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Supervised shipping and handling operations.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Central Technical Publication Librarian

United States Marine Corps
09.2007 - 09.2011
  • Soley responsible for maintaining, updating, and distributing aircraft publications in accordance with Marine Corps Manuals for over 500 personnel and 20 aircraft
  • Maintained and updated company logs and computer system to support accuracy and availability of aircraft components.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.

Education

High School Diploma -

Ithaca City School District
Ithaca, NY
06-2007

Skills

  • Machine operation
  • Product quality control
  • Assembly line work
  • Product inspection
  • Shipping and receiving
  • Safety and compliance
  • Data entry and maintenance

Accomplishments

Weapons and Tactics Instructor (WTI) course at Marine Corps Air Station (MCAS) Yuma, Arizona. Seven-week WTI course provides advanced training in air and ground tactics for Marine Corps personnel, focusing on the integration of air power into the Marine Air Ground Task Force. The course is considered a crucial part of developing subject matter experts who return to their squadrons as trainers and readiness experts.


Won award for Central Technical Publications Librarian (CTPL) after audit in United States Marine Corps.



Certification

Fork Lift Operator Certification.

Timeline

Packaging Operator

US Salt
10.2024 - Current

Inside Sales Representative

Milton Rents
03.2024 - 10.2024

Warehouse Supervisor

The Duke Company
07.2013 - 02.2024

Central Technical Publication Librarian

United States Marine Corps
09.2007 - 09.2011

High School Diploma -

Ithaca City School District

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