Robert Bruce
SAUGUS,MA
Summary
Proven Supervisor of Operations with a track record of enhancing customer satisfaction and streamlining operations at RXO. Excelled in team leadership and warehouse operations, achieving significant improvements in productivity and safety compliance. Skilled in conflict resolution and team development, adept at fostering a positive work environment and driving operational excellence.
Overview
19
19
years of professional experience
Work History
Supervisor of Operations
RXO
08.2020 - Current
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Warehouse Supervisor
Ryder Logistics
12.2005 - 08.2020
- Supervised warehouse operations by managing employees during shifts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
Education
Stoneham High School
Stoneham, MA06-1974
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Health and safety compliance
- Policies and procedures implementation
- Warehouse operations
Timeline
Supervisor of Operations
RXO
08.2020 - Current
Warehouse Supervisor
Ryder Logistics
12.2005 - 08.2020
Stoneham High School
Similar Profiles
NICOLE SALGADONICOLE SALGADO
Manager, LM Operations at RXOManager, LM Operations at RXO
Shanteria JohnsonShanteria Johnson
Purchasing Agent at RXOPurchasing Agent at RXO
Sean B. GoodrickSean B. Goodrick
Specialist, Carrier Procurement at RXOSpecialist, Carrier Procurement at RXO