Robert Bukilica
Summary
Results-driven Managing Partner with expertise in operational management and staff development. Proven ability to enhance team performance and customer satisfaction through strategic planning and effective problem-solving.
Overview
25
25
years of professional experience
Work History
Managing Partner
Cws Distributing
Clovis, California
06.1998 - 01.2023
- Oversaw daily operations to ensure efficient carwash services.
- Managed staff scheduling to optimize workforce productivity and service availability.
- Implemented training programs for new employees on service protocols and safety practices.
- Developed customer service strategies, enhancing client satisfaction and fostering long-term loyalty.
- Coordinated maintenance schedules for washing equipment, minimizing downtime and ensuring uninterrupted service.
- Analyzed operational processes to identify improvement opportunities, contributing to enhanced efficiency.
- Led team meetings to communicate goals, updates, and performance expectations effectively.
- Managed daily operations including staff management and client relations.
- Ensured compliance with legal regulations and corporate policies.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
Managing Partner
Waterwheel Express Carwash
Clovis, CA
07.2010 - 12.2017
- Oversaw daily operations to ensure efficient carwash services.
- Managed staff scheduling to optimize workforce productivity and service availability.
- Coordinated maintenance schedules for washing equipment to minimize downtime.
- Analyzed operational processes to identify areas for improvement and efficiency gains.
- Established marketing initiatives to attract new customers and retain existing clientele.
- Managed daily operations including staff management and client relations.
- Reviewed daily and overall financials to ensure profitability.
- Reviewed monthly financial statements and generated reports accordingly.
- Created and managed budgets for the firm's operations.
- Ensured compliance with legal regulations and corporate policies.
- Led weekly meetings with senior partners to discuss progress updates.
Education
Bachelor of Arts - Liberal Studies
Fresno State
Fresno, CA06-1993
Skills
- Operations management
- Auditing expert
- Interviewing expertise
- Firm financial oversight
- Corporate governance
- Partnership development
Timeline
Managing Partner
Waterwheel Express Carwash
07.2010 - 12.2017
Managing Partner
Cws Distributing
06.1998 - 01.2023
Bachelor of Arts - Liberal Studies
Fresno State