Robert Burton
Amazon Flex
Gwynn Oak,MD
19
years of professional experience
Dynamic professional with a strong foundation in leadership and a proven track record of delivering exceptional customer service that drives company success. Expertise includes Sports Management and the Domestic Electrical Field, complemented by hands-on experience as a Warehouse Associate and Delivery Driver. Adept at working independently while fostering collaboration, consistently striving for excellence in every role. Committed to leveraging diverse skills to contribute positively to team goals and enhance operational efficiency.
Work History
Selector
16 Years 7 Months- Coordinated loading processes of dry goods, optimizing logistics for distribution to nearby grocery stores.
- Operated warehouse equipment to efficiently pick and prepare orders for shipment.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize picking routes and minimize delays.
- Conducted quality checks on selected items to ensure order accuracy.
- Assisted in training new staff on safety protocols and operational procedures.
- Implemented best practices for efficient stock organization and handling techniques.
- Monitored supply levels, reporting discrepancies to management for timely resolution.
- Adapted quickly to changing priorities, ensuring seamless workflow during peak times.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Selector
17 Years 7 Months- Coordinated loading of dry goods for timely transport to grocery stores
- Moved loads of up to 70 pounds using forklifts and other lift equipment.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
- Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
- Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
- Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
- Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
- Increased order accuracy by diligently reviewing and selecting items according to pick lists.
- Supported continuous improvement efforts through participation in cross-functional teams focused on enhancing overall operational efficiency.
- Optimized inventory control by conducting routine cycle counts and updating the warehouse management system accordingly.
- Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
- Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
- Maintained current knowledge of industry trends, warehouse best practices, and relevant technologies to enhance job performance.
- Entered package information into the company's computer system.
- Coordinated with transportation providers to schedule pickups and deliveries while minimizing delays or disruptions in service levels.
- Streamlined order processing with effective communication between departments and prompt resolution of discrepancies.
- Expedited customer orders through efficient picking, packing, and staging of products for shipment.
- Contributed to cost savings initiatives by identifying opportunities for process improvement within the warehouse operation.
- Printed labels, packaged boxes, and loaded into outbound containers.
Quarterbacks Coach
3 Years- Developed tailored training programs to enhance quarterback skills and decision-making abilities.
- Collaborated with coaching staff to design practice sessions focused on offensive plays and techniques.
- Provided one-on-one mentorship to quarterbacks, fostering skill development and confidence.
- Implemented performance metrics to assess player progress and adapt training methods accordingly.
- Organized team meetings to discuss game strategies and individual player expectations.
- Coordinated with athletic trainers to ensure players maintained optimal physical condition during the season.
- Evaluated opposing teams' defensive strategies, preparing quarterbacks with tailored game plans for success.
- Organized practice sessions focused on skill development, tactical understanding, and decision-making under pressure.
- Enhanced player performance by developing customized training programs and drills for quarterbacks.
- Conducted regular performance evaluations to monitor progress and provide constructive feedback for continuous improvement.
- Empowered athletes by teaching leadership skills essential for success as a quarterback both on the field and in life outside of football.
- Optimized individual player potential with personalized coaching approaches tailored to individual strengths and weaknesses.
- Mentored young quarterbacks, helping them develop their skills both on and off the field.
- Encouraged open communication between players and coaching staff, creating a supportive environment conducive to growth and learning.
- Maintained detailed records of player statistics, attendance, injury history, and academic progress to ensure compliance with league rules and regulations.
- Analyzed game footage to identify areas for improvement and implement effective strategies.
Delivery Driver
4 Years 10 Months- Delivering Goods to Residential and Commercial Customers
- Navigated local routes efficiently to ensure timely package deliveries.
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Conducted pre-trip inspections to maintain vehicle safety and functionality.
- Communicated effectively with customers regarding delivery status and inquiries.
- Managed packages accurately, verifying contents against shipping documentation.
- Optimized delivery schedules by planning routes based on traffic patterns.
- Assisted in training new drivers on operational procedures and best practices.
- Enhanced customer satisfaction through professional interaction and prompt service.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Lifted, lowered, and carried packages typically weighing 70 pounds throughout regular course of delivery.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
Delivery Driver
3 Years 10 Months- Delivered food and goods to residential and commercial customers using efficient routes.
- Delivered food orders efficiently within designated timeframes.
- Navigated routes using GPS technology for optimal delivery efficiency.
- Maintained accurate records of deliveries and customer interactions.
- Adapted to changing schedules and high-demand periods effectively.
- Communicated promptly with customers regarding order status and issues.
- Ensured vehicle cleanliness and adherence to safety regulations consistently.
- Provided feedback on delivery processes to enhance service quality.
- Delivered orders to customers to drive full satisfaction.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Quarterbacks Coach
7 Months- Facilitated comprehensive review of game plans and conducted drills to ensure optimal performance on gameday.
- Contributed to team efforts by stepping in to assist with tasks in different functional areas.
- Implemented innovative offensive strategies, resulting in improved scoring capabilities and overall success on the field.
- Created an inclusive team culture that valued hard work, dedication, and sportsmanship above all else.
- Improved quarterback accuracy by implementing targeted throwing drills incorporating various techniques and footwork patterns.
- Analyzed game footage to identify areas for improvement and develop tailored coaching strategies.
- Worked with offensive and defensive coaches to develop cohesive football program.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Researched latest industry trends and developments to keep abreast of best practices.
- Maintained detailed records of player statistics, attendance, injury history, and academic progress to ensure compliance with league rules and regulations.
Medical Delivery Driver
3 Months- Coordinated logistics for medicine delivery to senior living facilities, maintaining compliance with safety standards.
- Managed delivery schedules effectively, adapting to route changes swiftly.
- Ensured compliance with safety regulations during medication transport processes.
- Maintained accurate records of deliveries, contributing to efficient inventory management.
- Demonstrated professionalism when interacting with healthcare facilities, representing the company positively at all times.
- Increased overall efficiency through consistent communication with dispatchers regarding route updates, delays, or changes.
- Completed daily vehicle inspections to guarantee safety and reliability on the road.
- Streamlined delivery process by utilizing GPS technology for accurate navigation and time management.
- Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
- Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Operated light trucks to deliver loads as far as 100 miles from home location.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Assistant Football Coach/Offensive Coordinator
7 Years 5 Months- Managed daily practice schedule organization to ensure effective use of training time and resources.
- Oversaw and facilitated junior varsity practice activities to develop player skills and teamwork.
- Assisted in developing and implementing training programs to enhance player performance.
- Collaborated with head coach to strategize game plans and assess opponent strengths.
- Organized drills and practice sessions to promote skill development and team cohesion.
- Analyzed game footage to identify areas for improvement and adjust strategies accordingly.
- Collaborated with coaching staff to develop innovative playbooks, keeping opponents off balance.
- Monitored student-athlete academic progress, providing support when needed to maintain eligibility.
- Fostered positive relationships with athletes, promoting teamwork and good sportsmanship.
- Conducted film study sessions with players to review game footage for learning opportunities and improvements.
- Counseled players dealing with academic and personal problems to help find resolutions and restore team balance.
- Planned and oversaw team football camps to develop new players.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Researched latest industry trends and developments to keep abreast of best practices.
Delivery Driver
1 Year 4 Months- Executed timely delivery of goods and packages to residential and commercial customers.
- Navigated delivery routes efficiently to ensure timely package distribution.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Delivered packages to customer doorsteps and business offices.
Freelance Electrician
1 Year 7 Months- Performed electrical upgrades by replacing outdated receptacles and switches to enhance safety and functionality.
- Executed minor demonstration tasks to showcase product features.
- Executed wire installation and management for electrical systems.
- Installed electrical systems according to safety regulations and industry standards.
- Conducted troubleshooting and repair of electrical equipment for optimal performance.
- Collaborated with team members to complete projects efficiently and effectively.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Improved workflow efficiency by implementing best practices in electrical installation processes.
- Maintained accurate records of work performed and materials used on job sites.
- Assisted in training junior electricians on tools, safety practices, and technical procedures.
Temp Laborer
7 Years 10 Months- Facilitated support for staff members at construction sites in Baltimore and Washington areas.
- Assisted in clearing debris, supporting demolition activities, and applying paint to surfaces. Coordinated site cleanup, oversaw demolition processes, and supervised painting projects to ensure quality results. Achieved timely completion of site rejuvenation tasks by efficiently managing debris removal, demolition work, and painting.
- Operated hand tools and power equipment to complete construction tasks efficiently.
- Assisted skilled tradespeople with installations and repairs on job sites.
Driver/Lead Supervisor/Service Agent
1 Year 3 Months- Allocated parking spaces for vehicles, ensuring optimal use of space based on size and model.
- Managed employee training on optimal vehicle parking locations to enhance operational flow.
- Performed detailed evaluations of vehicles to maintain quality standards for rental operations.
- Operated vehicles safely to transport customers and rental vehicles to designated locations.
- Conducted vehicle inspections to ensure safety and operational readiness before each trip.
- Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
- Maintained cleanliness of vehicles, enhancing customer satisfaction through attention to detail.
- Adhered to company policies and safety regulations, promoting a safe driving environment.
- Collaborated with team members to streamline vehicle return process and improve turnaround times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Identified and resolved discrepancies and errors in customer accounts.
- Investigated and resolved accounting, service and delivery concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Receiving Clerk/Cart Pusher
2 Years- Restocked shelves to enhance product accessibility. Assisted with inventory organization by optimizing aisle layouts. Maintained cleanliness and accessibility of shopping areas.
- Streamlined unloading processes for delivery trucks to optimize placement of goods on designated pallets.
- Facilitated customer satisfaction by systematically retrieving shopping carts from parking areas and positioning them for easy access.
- Utilized warehouse management systems to track stock levels and report discrepancies.
- Received and processed incoming shipments, ensuring accuracy and completeness of inventory.
Education
High School Diploma
Associates (Pending)
Accredited Interscholastic Coach
Skills
Warehouse safety
Safety practices
Material Handling
Equipment operation
Loading and unloading
Product picking
Order picking
Product organization
Inventory organization
Shipping
Shipment preparation
Product packaging
Time management
Warehouse operations
Team collaboration
Timeline
Quarterbacks Coach
Old Mill High School
08.2023 - CurrentRead More
Quarterbacks Coach
Catonsville High School
08.2023 - 03.2024Read More
Medical Delivery Driver
Omnicare
01.2023 - 04.2023Read More
Delivery Driver
Amazon Flex
10.2021 - CurrentRead More
Delivery Driver
Door Dash
10.2021 - 08.2025Read More
Delivery Driver
UNTP
06.2019 - 10.2020Read More
Freelance Electrician
CRP Contracting
11.2017 - 06.2019Read More
Assistant Football Coach/Offensive Coordinator
Chesapeake High School
08.2015 - 01.2023Read More
Driver/Lead Supervisor/Service Agent
Enterprise Holdings BWI
03.2012 - 06.2013Read More
Temp Laborer
Tradesmen International
02.2010 - 12.2017Read More
Selector
Giant Warehouse
01.2010 - 2010Read More
Selector
C & S Wholesale Grocers Inc.
01.2009 - 2009Read More
Receiving Clerk/Cart Pusher
Walmart
08.2007 - 08.2009Read More
Accredited Interscholastic Coach
Read More
Community College of Baltimore County
Associates (Pending)
Read More
Chesapeake Sr. High School
High School Diploma
Read More