Robert Callow

Job Estimation

Service Repair Estimates

Repair/Replacement Estimates

Preventive Maintenance Estimates

Site Visits /Job Walks

Subcontractor Pricing

Mechanical Solution Suggestions

Oversee Service Department, Vehicles, Customers Etc

• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
• Built and established strong partnerships with teams, vendors and contractors.
• Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
• Prepared cost estimates for projects of varying sizes.
• Schedule and oversee 20 field personnel as well as 6 office personnel.
• Led meetings with internal team members, consultants and contractors.
• Conducted periodic inspections of job sites for quality and progress.
• Drafted project construction schedule and updated as job progressed.
• Determined project staffing needs and led resource management.
• Assisted Project Managers, Estimators and Foreman with pricing, change orders, commissioning, training etc.

• Effectively diagnosed technical problems and resolved errors.
• Delivered outstanding customer service on field visits to meet corporate guidelines.
• Operated hand tools and power equipment according to corporate safety procedures.
• Minimized customer callbacks and equipment failure by reviewing job upon completion.
• Safely drove company's vehicle and used field automation systems.
• Observed field safety protocols to prevent injuries and accidents.
• Mentored and trained new employees on processes, flow and safety procedures.

• Trained customers on equipment after installation.
• Oversaw onsite and offsite maintenance, repair and installation jobs.
• Performed annual and preventive system service maintenance.
• Diagnosed and repaired mechanical issues according to industry standards.
• Inspected drives, motors and belts to complete comprehensive maintenance.
• Handled telephone support calls to determine issues and provide solutions.
• Explained and recommended service options to customers and detailed costs.
• Reviewed blueprints and manuals to repair and restore optimal functionality.
• Maintained equipment performance by cleaning and lubricating components.
• Analyzed equipment data to isolate and diagnose faults.