Robert Calvo
Audio Visual Technician
Lodi,NJ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Service Waiter
Houlihans Bar and Grill
Paramus, NJ
03.2024 - Current
- Provide excellent customer service by anticipating needs of patrons and responding quickly to requests.
- Take orders accurately and promptly relay them to kitchen staff for preparation.
- Stay informed about daily specials offered by the restaurant.
- Check on guests regularly throughout their meals to ensure satisfaction with food and service.
- Collaborate with other servers to ensure smooth flow of operations on busy days or special events.
- Adhere to all safety policies and procedures when serving hot foods or beverages.
Service Waiter
Bareburger
Ridgewood , NJ
03.2023 - Current
- Calculate charges, issue table checks, and collect payments from customers.
- Inform customers about specials, upsell additional food and drink items.
- Circulate within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Organize take-out orders for delivery services or customers picking up from restaurant location.
- Respond to ad hoc cleaning duties at end of shift.
Assistant Manager
Tilly's Clothing Store
Paramus, NJ
10.2020 - 04.2023
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and service.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Arts - Music Production
Ramapo College of New Jersey
Mahwah, NJ12-2021
Associate of Arts - Music Recording Technology
Bergen Community College
Paramus, NJ12-2017
Skills
- Efficient ser
- Organization
- High-volume dining
- Service prioritization
- Compliance standards
- Strategic Thinking
- Sales Development
- Performance monitoring
- Coaching and Mentoring
- Employee Scheduling
- Operations Oversight
- Communication Skills
- Customer-Oriented
Timeline
Service Waiter
Houlihans Bar and Grill
03.2024 - Current
Service Waiter
Bareburger
03.2023 - Current
Assistant Manager
Tilly's Clothing Store
10.2020 - 04.2023
Bachelor of Arts - Music Production
Ramapo College of New Jersey
Associate of Arts - Music Recording Technology
Bergen Community College
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