Tyrick Reid
Kingston,Jamaica
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Career history achieving high performance with minimal supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Waiter
A-bar Restaurant and Lounge
Kingston, Jamaica
10.2021 - 11.2021
- Communicated effectively with kitchen staff regarding order specifications.
- Verified identification of guests who appeared under legal age for alcoholic beverage consumption.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Stocked server areas with supplies before, during and after shifts.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Served food and drinks in a timely manner according to established guidelines.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Provided excellent customer service by anticipating needs of patrons and responding quickly to requests.
- Explained menu items, describing ingredients and cooking methods upon request.
Service Waiter
Fromage Brasserie
Kingston, Jamaica
12.2022 - 01.2025
- Communicated effectively with kitchen staff regarding order specifications.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Served food and drinks in a timely manner according to established guidelines.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Explained menu items, describing ingredients and cooking methods upon request.
- Followed proper sanitation procedures for handling food items including washing hands often between tasks.
- Informed customers of daily specials and signature menu items.
- Presented menus and answered questions regarding items.
- Filled condiments and napkin containers during slack periods.
- Received payment from customers and provided accurate change when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Waiter
Grand Hotel Excelsior Port Royal
Port Royal, Jamaica
09.2024 - 10.2024
- Stocked server areas with supplies before, during and after shifts.
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus and answered questions regarding items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Set up tables in between patrons to reduce wait times.
- Explained menu items, describing ingredients and cooking methods upon request.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Waiter
Uncorked Jamaica
Kingston, Jamaica
02.2025 - 03.2025
- Stocked server areas with supplies before, during and after shifts.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Filled condiments and napkin containers during slack periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Checked on guests during meals to ensure satisfaction with each course.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Warehouse Worker
Honey Bun Cake Factory
Kingston, Jamaica
02.2021 - 05.2021
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Transported goods to designated areas within the warehouse facility.
- Assisted in packaging and labeling of products for shipment.
- Received and tracked incoming inventory shipments.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Factory Worker
Woodcat International
Kingston, Jamaica
06.2019 - 11.2020
- Organized raw materials for efficient use during production process.
- Followed safety protocols while operating equipment and handling materials.
- Sorted and packaged products to prepare for processing or shipment.
- Cleaned work areas and machines to maintain a safe and organized environment.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Loaded and unloaded items from machines and conveyors.
- Communicated effectively with team members regarding tasks and progress.
Education
High School Diploma -
Charlie Smith High School
Kingston Jamaica 06-2018
Skills
- Efficient service
- Menu design
- Adaptability to demands
- Wine history
- Memory retention
- Order taking
- Table setting
- Menu item recommendation
- Food service etiquette
- Food safety
- Table setup
- Menu knowledge
Certification
- Certified food and beverage at Distinction College
Timeline
Restaurant Waiter
Uncorked Jamaica
02.2025 - 03.2025
Restaurant Waiter
Grand Hotel Excelsior Port Royal
09.2024 - 10.2024
Service Waiter
Fromage Brasserie
12.2022 - 01.2025
Service Waiter
A-bar Restaurant and Lounge
10.2021 - 11.2021
Warehouse Worker
Honey Bun Cake Factory
02.2021 - 05.2021
Factory Worker
Woodcat International
06.2019 - 11.2020
High School Diploma -
Charlie Smith High School
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