Robert Campbell
Menifee,CA
Summary
Accomplished Senior Quality Assurance Specialist from South Central Los Angeles Regional Center, adept in coordinating comprehensive investigations and leading vendor training programs. Excelled in developing the first Vendor Training LMS, enhancing program quality. Skilled in Microsoft Suite and investigative techniques, I have significantly contributed to maintaining high compliance standards and fostering continuous improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Specialist
South Central Los Angeles Regional Center
01.2009 - 04.2024
- Coordinating investigations with QAS input. Investigations of abuse (physical, financial, neglect, etc.), billing, medication errors, and failing to report SIR'S. Complete investigation reports in a timely manner.
- Monitoring of all types of facilities including CCP, EBSH, and ARFPHSN. Monitoring also SLS, IlS, employment programs and day programs.
- Assisting the QA Manager in writing corrective action plans. Completing weekly update reports from investigations for Leadership.
- Started the first Vendor Training computer program LMS at SCLARC with assistance from FDLRC.
- Began social recreation development programs with multiple vendors.
- Led and assisted on multiple audits (Medicaid waiver, and AFHA) for many years.
Education
Bachelor Of Arts - Kinesiology & Fitness
California State University - Long Beach
Long Beach, CA05.2005
Skills
- Training Vendors after CAP defiencies
- Training of QAS starting in regional center system
- Knowledge of Microsoft Word, Microsoft outlook, Microsoft PowerPoint, LMS, Zoom, and grids
Certification
- DSP year 1 and 2
- Investigations
Timeline
Senior Quality Assurance Specialist
South Central Los Angeles Regional Center
01.2009 - 04.2024
Bachelor Of Arts - Kinesiology & Fitness
California State University - Long Beach
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