Maisem Shah
Analyst
Milwaukee,WI
Summary
Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Language
Work History
Senior Quality Assurance Specialist
InSinkerator
01.2023 - Current
- Assist with continuously improving the QMS processes, as well as overseeing the development, implementation, and training for the QMS software (EtQ)
- Work with other departments to help develop and maintain QMS documentation, and identify needs and opportunities for updates and additions, as required per organizational process changes and/or ISO compliance requirements
- Maintain proper system functionality of QMS processes, and act as the lead for all EtQ software implementations
- Lead and assist with QMS-related training and EtQ software training for all levels of the organization
- Lead and assist in projects that aim toward the development and improvement of the QMS, develop efficient workflows and improvements within the EtQ software, and be responsible for various administrative software tasks
- Develop, maintain, and distribute quality metrics and reports
- Monitor QMS data, reports, and trends to ensure products and processes are complying with all requirements and meeting specifications
- Lead and assist with developing annual quality goals
- Develop, maintain, and distribute QMS KPI reports
- Participate in quality system reviews and other business meetings
- Lead preparation, training, and organizational involvement in quality system audits; including internal, ISO, and regulatory factory inspections
- Assist with ensuring all quality controlled documentation, both electronic and printed, is up-to-date and accurate prior to audits
- Help with preparing and/or collecting required documentation/evidence for audits
- Assist managers across various functions to drive timely audit corrective actions
- Lead the implementation, training, and support for an internal audit process.
Quality Systems Analyst
InSinkerator
Racine, WI
07.2022 - 12.2022
- Assist with continuously improving the QMS processes, as well as overseeing the development, implementation, and training for the QMS software (EtQ)
- Maintain proper system functionality of QMS processes, and act as the lead for all EtQ software implementations
- Lead and assist with QMS-related training and EtQ software training for all levels of the organization
- Lead and assist in projects that aim toward the development and improvement of the QMS, develop efficient workflows and improvements within the EtQ software, and be responsible for various administrative software tasks
- Monitor QMS data, reports, and trends to ensure products and processes are complying with all requirements and meeting specifications.
- Participate in quality system reviews and other business meetings
- Assist managers across various functions to drive timely audit corrective actions.
Quality Assurance Intern
Batteries Plus Bulb
01.2021 - 08.2021
- My main responsibilities were writing test cases in Azure, doing Functional testing, and Regression Testing
- I worked on the Services team in a agile environment
Teacher
Wisconsin Department Of Corrections
Franklin, WI
01.2020 - 05.2020
- Taught basic computer skills such as typing, research and resource utilization
- Instructed more advanced participants on programming skills such as HTML, CSS, and JavaScript
Project Manager & Technical Analyst Intern
Milwaukee Area Technical College
Milwaukee
08.2019 - 12.2019
- Four month intensive program learning business, leadership & technology skills
- I worked with a team on a project for NaviStar where I worked on the Admin page using programming languages like HTML, CSS, C#, and MS SQL Server
- Student Ambassador
Student Ambassador
MATC
02.2019 - 08.2019
- Provided informative individual and group tours for prospective students and families
- Provided excellent customer service to students, families, and staff
- Attended events and workshops informing prospective students of the admissions process and programs.
Packer
ICM Corporation
02.2017 - 03.2019
- Supervised and trained 10 new employees, increasing team efficiency along the way
Education
A.A - Information Technology
Indiana Wesleyan University
03.2021 - Current
Liberal Arts Studies
MATC
08.2018 - 05.2020
HS Diploma - undefined
Bay View High School
08.2014 - 05.2018
Skills
Project Management, Leadership, Employee Training, Communication,
Microsoft Office, Google Apps, Visual Studio 2019, Trello, Azure Devops, ETQ
HTML, CSS, Python , MS SQL Server
Scenario Testing, Test Strategy, Usability Testing, Test Planning, Manual Testing, Debugging
Continuous Learner, Passionate, Adaptable, Self Starter, People Person,
Data Entry, Documentation
Timeline
Senior Quality Assurance Specialist
InSinkerator
01.2023 - Current
Quality Systems Analyst
InSinkerator
07.2022 - 12.2022
A.A - Information Technology
Indiana Wesleyan University
03.2021 - Current
Quality Assurance Intern
Batteries Plus Bulb
01.2021 - 08.2021
Teacher
Wisconsin Department Of Corrections
01.2020 - 05.2020
Project Manager & Technical Analyst Intern
Milwaukee Area Technical College
08.2019 - 12.2019
Student Ambassador
MATC
02.2019 - 08.2019
Liberal Arts Studies
MATC
08.2018 - 05.2020
Packer
ICM Corporation
02.2017 - 03.2019
HS Diploma - undefined
Bay View High School
08.2014 - 05.2018