Adept at optimizing system performance and enhancing customer satisfaction, I leveraged skills in electrical failure repairs and effective communication at Elk Run Coal Company. My background includes streamlining processes, achieving safety compliance, and mentoring teams, showcasing a blend of technical proficiency and leadership.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Napolis Pizzeria
Vienna, WV
10.2024 - Current
Loaded truck and properly secured items to prevent damage for deliveries.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Kept food at sufficient eating temperature.
Customer Service Skills.
Certified Mechanic
Mothman Harley Davidson
Williamstown, WV
03.2022 - 08.2024
Collaborated with team members to complete large-scale projects, ensuring timely completion, and high-quality workmanship.
Replaced damaged, missing, or defective parts with new and refurbished components.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Inspected and tested equipment to locate worn and damaged parts.
Follow OEM maintenance schedules for proper upkeep of motorcycles.
Troubleshot electrical, mechanical, and hydraulic systems.
Read and analyzed electrical schematics.
Performed manufacturing recalls and service bulletins per instructions.
Communicated with customers about customer concerns, safety, and proper operations of HD motorcycles.
Blueprinted, planned, and assembled high-performance engines.
Operated dynamometer and modified the operating characteristics of HD engines.
Maintained, operated, and kept the shop clean and safe.
Master Certified Indian and Can-Am Technician
Ohio Valley Indian Motorcycles
Mineral Wells, WV
04.2017 - 05.2022
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Optimized system performance through testing and analysis.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Troubleshot electrical, mechanical, and hydraulic systems.
Read and analyze electrical schematics.
Performed manufacturing recalls and service bulletins per instructions.
Communicated with customers about customer concerns, safety, and the proper operations of Can-Am products and Indian motorcycles.
Blueprinted plan and assembled performance engines.
Modified operating characteristics of Indian engines.
Communicated with the manufacturer to solve complicated or unique issues associated with the vehicle.
Automotive Technician
Monroe Automotive Shop
Vienna WV
09.2014 - 04.2017
Changed, rotated, and balanced tires on different types of vehicles.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Per
performed alignments on all makes/models of vehicles.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Troubleshot mechanical electrical problems and issues with all data software.
Underground Roof Bolter, Shuttle Car Operator
Alpha Natural Resources/Elk Run Coal Co.
Whitesville WV
03.2011 - 08.2014
Responsible for roof/rib control of mine
Maintain proper ventilation
Follow and maintain MSHA approved roof control plan
Maintain dust perimeters
Oversee safety conditions
Transport coal from continuous miners to feeder
Maintain feeder and beltline head/tail
Maintain safe and efficient travel ways from feeder to continuous miner
Safety assurance
Maintain communication with above ground/outby employees
Maintain equipment
Maintain proper ventilation and monitor air/gas percentages
Follow and maintain MSHA approved ventilation plan
Heavy Equipment Operator/Plant Mechanic
Elk Run Coal Company
Whitesville WV
12.2008 - 08.2011
Load trains, operated beltlines and feeders
Train new employees
perform maintenance checklist of feeders and beltlineson coal pile/surge pile
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Operated range of heavy equipment on regular basis with advanced skill.
(D10 dozer, TH43, 993 loader, and preformed all mechanical and safety preliminary checks.
Repaired and replaced any leaking or faulty pipes/lines.
rebuilt slurry pumps and repacked seals.
Replaced bearings, pumps, and mechanisms.
Repaired/Replaced rollers and drive motors.
Vulcanized/ Spliced conveyer belt.
Maintenance feeders.
Education
High School Diploma -
St Marys High School
St Marys WV
05-2001
Automotive Technical Class -
P.R.T. Technical School
St.Marys, W.V.
05-2001
Some College (No Degree) - High Performance Motorsports Technology
University of Northwestern Ohio
Lima, Ohio
Skills
Engine overhauls
Tire mounting and balancing
Alignments experience
Electrical failure repairs
Inventory auditing
Customer relationship management (CRM)
Scheduled services
Performance tuning
Preventive Maintenance
Verbal and written communication
Problem-solving
Troubleshooting skills
Multitasking and organization
Maintaining records
Welding and fabrication
Physical stamina
Crew member signaling
Heavy machinery operation
Equipment operation and maintenance
Safety examinations
Conveyor systems
Safety regulations compliance
Timeline
Delivery Driver
Napolis Pizzeria
10.2024 - Current
Certified Mechanic
Mothman Harley Davidson
03.2022 - 08.2024
Master Certified Indian and Can-Am Technician
Ohio Valley Indian Motorcycles
04.2017 - 05.2022
Automotive Technician
Monroe Automotive Shop
09.2014 - 04.2017
Underground Roof Bolter, Shuttle Car Operator
Alpha Natural Resources/Elk Run Coal Co.
03.2011 - 08.2014
Heavy Equipment Operator/Plant Mechanic
Elk Run Coal Company
12.2008 - 08.2011
High School Diploma -
St Marys High School
Automotive Technical Class -
P.R.T. Technical School
Some College (No Degree) - High Performance Motorsports Technology