Robert Capers
CCMA/BLS Instructor
MILTON,DE
Summary
Dynamic BLS Instructor and Certified Medical Assistant with a proven track record at Beebe Healthcare, excelling in CPR expertise and exceptional patient care. Leveraged skills in medical emergency preparedness and effective communication to enhance patient outcomes and satisfaction. Demonstrated commitment to professional development and teamwork, leading to significant improvements in clinic efficiency and patient safety.
Overview
2025
2025
years of professional experience
Work History
BLS Instructor
American Heart Association
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Certified Medical Assistant
Beebe Healthcare
01.2006 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Education
Certificate - Medical Assistant
NATIONAL HEALTHCARE ASSOCIATION
01.2006
Certificate Of Technical Studies - Fire Fighter/haz-mat Tech
University of Maryland College Park
College Park, MD06.1980
Skills
- CPR expertise
- AED Operation
- First Aid Proficiency
- Cardiac Arrest Management
- Airway Management
- Respiratory arrest management
- Medical emergency preparedness
- Infant life support
- Adult life support
- Injury Prevention
- Choking relief
- Teaching techniques
- Student Engagement
- Feedback Delivery
- Assessment creation
- First Aid Training
- Oxygen Administration
- Safety Protocols
- Classroom Instruction
- Anatomy and physiology
- CPR and AED
- Video presentations
- Basic Life Support for Health Care Providers (BLS)
- Basic Life Support for Health Care Providers
- Class Instruction
- Presentation Skills
- Training Coordination
- Community Relations
- Testing protocols
- Material Preparation
- Community Outreach
- Program Support
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Task Prioritization
- Self Motivation
- Health Promotion
- Interpersonal Skills
- Analytical Thinking
- Diversity and Inclusion
- Goal Setting
- Professionalism
- Interpersonal Communication
- Data Collection
- Public Speaking
- Crisis Intervention
- Strategic Planning
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Professional Demeanor
- Problem-solving aptitude
- Research abilities
- Cultural Competency
- Disease Prevention
- Substance Abuse Prevention
- Train employees
Timeline
Certified Medical Assistant
Beebe Healthcare
01.2006 - Current
BLS Instructor
American Heart Association
Certificate - Medical Assistant
NATIONAL HEALTHCARE ASSOCIATION
Certificate Of Technical Studies - Fire Fighter/haz-mat Tech
University of Maryland College Park
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