Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Am looking to offer 40 plus years of experience in a consulting capacity, assisting dealership management with compliance and certification requirements. Ford's training requirements for all dealership employees, dealership commitment program, and customer experience programs can become an overwhelming task for management , that if not administrated properly, can cost a small to medium size dealership thousands of dollars in revenue from Ford.
Owned and operated a small town Ford/Chev/Buick dealership in central Illinois for 42 years.
As the owner of a rural dealership, I managed and was engaged with all aspects of the dealerships operations. New vehicle sales, Used vehicle sales, Finance and Insurance, Parts, Service and personnel/facility management.
Am fully certified by Ford in their Stars program for:
salesman
sales management
certified preowned sales
customer experience coordinator
redcap pickup and delivery
I am capable of managing all employee stars i.d., fmcdealer logins, fleet concession management, redcap pickup and delivery
and many other day to day operations involving Ford.
My dealership was fully compliant with Ford's commitment program earning the full incentive every month.
I was a 30 year board member of the Saint Louis Outstate FDAF board, building lifelong relationships with fellow Ford dealerships and Ford Management.