Robert Casino
Summary
Pragmatic Mail Carrier offering 41 years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.
Overview
44
44
years of professional experience
Work History
City Letter Carrier
USPS
Troy, MI And Las Vegas, NV
07.1980 - 07.2021
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Residential Realtor
Lee Real Estate
Warren, MI
11.1977 - 07.1980
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
- Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
- Organized open houses and private showings to effectively market listed properties for sale.
- Collaborated with other real estate professionals to share resources, information on listings, and potential buyer leads.
- Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
- Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
- Stayed informed on current real estate trends by attending industry events, workshops, and professional development courses regularly.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers, and sellers.
- Prepared and presented contracts and other legal documents to clients.
Education
Associate of Arts - Business
Macomb Community College
Warren, MI06.1987
Skills
- Safe Driving
- Mail Sorting
- Reading Comprehension
- Package handling
- Punctuality
- Mail delivery
- Sorting Accuracy
- Efficient Delivery
- Vehicle loading
- Route Management
- Parcel delivery
- Safety awareness
- Weather Tolerance
- Registered mail protocols
- Change-of-address orders
- Team Collaboration
- Route Planning
- Reliability
- Route deliveries
- Mail-sorting and delivery sequence
Accomplishments
I did volunteer work for Jaycees involved in
Senior picnics, Haunted Houses, Easter Egg
Hunt , and concession stands at football stadium.
managed softball teams
I managed the team in Troy, MI where they had a resident only league, with three exceptions. I had to recruit players that lived or worked in the city, maintain player contracts with pictures, hold practices, obtain a sponsor, and managed lineups so everyone played.
Timeline
City Letter Carrier
USPS
07.1980 - 07.2021
Residential Realtor
Lee Real Estate
11.1977 - 07.1980
Associate of Arts - Business
Macomb Community College