Jeremeah Griffin
Summary
Dynamic and dedicated professional with extensive experience as a City Letter Carrier at the United States Postal Service. Proven track record in efficient mail delivery and exceptional customer service. Skilled in route navigation and package handling, consistently enhancing customer satisfaction through accountability and punctuality. Committed to maintaining high operational standards and safety protocols.
Overview
2027
2027
years of professional experience
Work History
City Letter Carrier
Unites States Postal Service
Chicago, IL
08.2015 - Current
- Delivered mail and packages efficiently to assigned routes, ensuring timely service.
- Managed daily route logistics, navigating diverse neighborhoods to optimize delivery schedules.
- Operated postal vehicles safely, adhering to traffic laws and organizational safety protocols.
- Sorted and organized incoming mail for accurate distribution across multiple delivery points.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Maintained excellent customer service, addressing inquiries and resolving issues effectively.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
Supervisor
Marcus Theatres
Addison, IL
2013 - 2015
- Supervised team operations, ensuring adherence to safety protocols and operational standards.
- Trained new employees on company policies, customer service techniques, and operational procedures.
- Implemented process improvements to enhance efficiency in daily workflows and guest services.
- Resolved customer complaints promptly, ensuring positive guest experiences and satisfaction ratings.
Cashier
Kentucky Fried Chicken
Bloomingdale, IL
01.2007 - 2010
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and special requests.
- Handled cash register operations, ensuring accurate change distribution.
- Resolved customer inquiries and complaints professionally and promptly.
Education
High School Diploma -
Glenbard West
Glen Ellyn, IL06.2010
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Efficient delivery
- Punctuality
- Load balancing
- Mail sorting
- Mail delivery
- Sorting accuracy
- Reading comprehension
- Route navigation
- Geographical awareness
- Postal regulations
- Accountability
- Vehicle loading
- Safety awareness
- Load management
- Hand-eye coordination
- Weather tolerance
- Parcel delivery
- Route management
- Report preparation
- Mail distribution
- Scan parcels
- Sorting mail
- Service sales
Timeline
City Letter Carrier
Unites States Postal Service
08.2015 - Current
Cashier
Kentucky Fried Chicken
01.2007 - 2010
Supervisor
Marcus Theatres
2013 - 2015
High School Diploma -
Glenbard West