Robert Castle
Louisville,KY
Summary
Proven Receiving and Inventory Specialist with a track record of enhancing inventory accuracy and efficiency at Customized Distribution and Reinhart Foodservice. Excelled in decision-making and critical thinking, significantly improving stock discrepancy resolution. Skilled in warehouse management and inventory control systems, fostering strong vendor relationships and leading teams to exceed operational goals. Eager to apply expertise in a dynamic new role.
Overview
22
22
years of professional experience
Work History
Receiving and Inventory Manager
Customized Distribution
Atlanta, CA
05.2017 - 09.2017
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Built and nurtured positive working relationships with vendors, buyers and Operations Management.
- Managed the receiving, inventory and custodial personnel. Hired, consulted and fired warehouse personnel. Scheduled inbound loads and assisted in receiving trucks.
- Reason for leaving: Had major surgery. Rehab sent me back to Kentucky.
- Note: Been on disability since late 2017. Working with Social Security and their ticket to work program to get back into the workforce.
Inventory and Quality Control
Reinhart Foodservice
Austell, GA
08.2016 - 05.2017
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Redesigned the freezer and cooler departments. Making it easier for product selection and receiving put-aways.
- Established a storage area for bulk items. This area allowed us to take product off of storage trailers..
- Performed risk assessments during product development stages, mitigating potential issues before they impacted production timelines or costs.
- Established a returns department. Taught new personnel, the returns process and procedures.
- Communicated with buyers, vendors, and management about product issues/concerns.
- Assisted with world calls, to establish a better relationship with our customers.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Reason for leaving: our building was sold to a competitor. I was offered a better position customized Distribution.
Inventory Coordinator
Reinhart Foodservice
Louisville, KY
02.1999 - 08.2016
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Traveled to other facilities, and taught new personnel, the inventory process and procedures.
- Performed data entry and completed proper paperwork.
- Redesigned the freezer department. Making it easier for product selection and receiving put aways.
- Communicated with vendors, buyers and upper management regarding product issues/concerns.
- Investigated and resolved variances in inventory counts on monthly basis.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Reason for leaving: Moved to Atlanta
Returns Coordinator
Ryder Integrated Logistics
Clarksville, IN
02.1998 - 11.1998
- Ensured timely refunds or exchanges for customers by closely monitoring the status of each return case from initiation through resolution.
- Trained new hires on the returns process, fostering a skilled and knowledgeable team environment.
- Fostered positive relationships with vendors and suppliers through professional communication regarding damaged or defective products returned under warranty claims.
- Managed high volumes of daily customer inquiries relating to returns via phone, email, or chat channels while maintaining professionalism at all times.
- Reason for leaving: Took time to find a better position for myself
Team Leader
Amerisource
Louisville, KY
06.1995 - 11.1997
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Reason for leaving: Took time to find a better opportunity for myself
Education
High School Diploma - Basic Studies
Dupont Manual High School
Louisville, KY05.1993
Skills
- Decision-Making
- Warehouse Management
- Paperwork reviewing
- Critical Thinking
- Inventory Audits
- Cycle counting
- Inventory Control Systems
Timeline
Receiving and Inventory Manager
Customized Distribution
05.2017 - 09.2017
Inventory and Quality Control
Reinhart Foodservice
08.2016 - 05.2017
Inventory Coordinator
Reinhart Foodservice
02.1999 - 08.2016
Returns Coordinator
Ryder Integrated Logistics
02.1998 - 11.1998
Team Leader
Amerisource
06.1995 - 11.1997
High School Diploma - Basic Studies
Dupont Manual High School