Flexible hard worker ready to learn and contribute to team success. I feel that my management and leadership skills would benefit not only myself but also the employees.
Overview
27
27
years of professional experience
Work History
Clean Team Ambassador
Metropolitan Improvement District
Seattle, WA
01.2024 - Current
General Manager
Five Guys
Lynnwood, WA
01.2019 - 12.2024
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.
Lead Line Cook
Cantina Lena
Seattle, WA
07.2018 - 12.2019
Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
Kept stations stocked and ready for use to maximize productivity.
E-6 Sergeant
US Army
Fort Benning, GA
06.1998 - 06.2002
Planned, coordinated and supervised training programs for personnel.
Provided guidance on tactical operations and battle drills.
Education
Some College (No Degree) - Accounting Technology And Bookkeeping
Walla Walla Community College
Walla Walla, WA
Skills
Customer Engagement
Customer Service
Communication Skills
Performance Improvement
Inventory Control
Scheduling
Timeline
Clean Team Ambassador
Metropolitan Improvement District
01.2024 - Current
General Manager
Five Guys
01.2019 - 12.2024
Lead Line Cook
Cantina Lena
07.2018 - 12.2019
E-6 Sergeant
US Army
06.1998 - 06.2002
Some College (No Degree) - Accounting Technology And Bookkeeping
Clean Team Ambassador/heavy Equipment Operator at Metropolitan Improvement DistrictClean Team Ambassador/heavy Equipment Operator at Metropolitan Improvement District
Director of Energy Resources at NLP Mgmt and Ticaboo Utility Improvement DistrictDirector of Energy Resources at NLP Mgmt and Ticaboo Utility Improvement District