Robert Coldiron
Glendale,AZ
Summary
Decorated disabled American Veteran, Adept Quality Assurance Engineer with a proven track record at Defense Logistics Agency, enhancing product launches and customer satisfaction through meticulous pre-release testing and effective team collaboration. Skilled in regulatory compliance and quality management, my approach has significantly contributed to organizational growth and operational efficiency. Demonstrates expert communication skills and a commitment to professional development.
Overview
13
13
years of professional experience
Work History
Quality Assurance Engineer
Defense Logistics Agency
01.2016 - 02.2020
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products to multiple dedicated customer relationships
- Collaborated with developers and project managers to assess program capabilities, features and testing demands via government specifications
- Collaborated in Inter-Disciplinary procurement strategy leading to $3MM project reductions in the first year as a GS 11 Quality Assurance Specialist.
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing and delivery.
Registered Polysomnographic Technologist
Desert Pulmonary & Sleep Consultants
12.2006 - 04.2013
- Improved patient care by accurately interpreting polysomnograms and identifying sleep disorders.
- Liaised with insurance companies to ensure proper authorization for sleep study procedures, reducing billing discrepancies.
- Ensured accurate test results through meticulous equipment calibration and maintenance, adhering to strict quality control standards.
- Demonstrated commitment to continuing education by attending conferences, workshops, and training sessions related to polysomnography technology advancements.
- Increased patient compliance with therapy recommendations through consistent follow-up communication and support.
- Promoted a collaborative work environment by sharing expertise with fellow technologists, fostering professional development within the team.
- Streamlined the diagnostic process by maintaining up-to-date knowledge of industry advancements and applying innovative techniques in polysomnography allowing for increased number of patient beds from 4 to 8.
- Contributed to the growth of the sleep center by providing exceptional service, resulting in increased patient referrals from satisfied clients that multiplied patient testing stations and new facility construction
Education
Master of Science - Healthcare Administration, Project Management
Colorado State University
Global Campus06-2025
MBA - Business Administration And Management
Ohio Dominican University
Columbus, OH10-2019
Bachelor of Arts - Organizational Leadership
Arizona State University
Tempe, AZ05-2016
Skills
- Quality Management Approach
- Regulatory Compliance Expertise
- Operational Efficiency Management
- Organizational Growth
Affiliations
- United States Navy Active Duty, Operation Desert Storm
- United States Army Guard, Operation Iraqi Freedom/Operation Enduring Freedom
Timeline
Quality Assurance Engineer
Defense Logistics Agency
01.2016 - 02.2020
Registered Polysomnographic Technologist
Desert Pulmonary & Sleep Consultants
12.2006 - 04.2013
Master of Science - Healthcare Administration, Project Management
Colorado State University
MBA - Business Administration And Management
Ohio Dominican University
Bachelor of Arts - Organizational Leadership
Arizona State University
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