Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Robert Cole

Robert Cole

Hagerstown,Maryland

Summary

Results-driven researcher and data processor with a strong background in criminal background research and data entry. Experienced in utilizing online computer reporting systems to streamline processes and enhance reporting accuracy. Skilled in accounting practices, including cash transactions and customer service, with a proven track record of delivering exceptional customer satisfaction. Diligent professional seeking a position in customer service and cashiering, known for accuracy, efficiency, and maintaining positive customer interactions in fast-paced settings.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

22
22
years of professional experience

Work History

Customer Service Cashier

Walgreens
01.2021 - 01.2021
  • Provided customer service to anyone in need
  • Worked in point of sales, helped in stocking merchandise, and any other job that needed to be accomplished from stocking, cleaning or taking out trash

Criminal Background Research

Pinnacle Background Researcher, LLC
01.2011 - 01.2020
  • Pinnacle Background Researcher, LLC (owner)
  • Background/Data Processor for contractors for background checks for the state of WVA and MD

Background Investigator

P.A.T. Research, LLC
01.2009 - 01.2011
  • Verified that information in the computer system was up-to-date and accurate
  • Compiled statistical information for special reports
  • Verified and logged in deadlines for responding to daily inquiries
  • Gathered and analyzed research data regarding statutes, decisions, legal articles and codes
  • The reason for leaving, unfortunately, Pat passed away, and I took over her accounts; therefore, I started Pinnacle Background Research, LLC

Accounting Manager

Pinnacle Control Systems, LLC
02.1999 - 07.2007
  • Accounting Clerk
  • Completed monthly, quarterly, and annual bank reconciliations
  • Reconciled bank statements to clients' books and prepared financial statements from client documents
  • Managed accounting operations, accounting close, account reporting and reconciliations.

Education

Bachelor of Science - Bible Studies

Evangel University, Student #4000 001 2512 /
08-2027

Bible Theology - Bible Studies

Lee University, Cleveland, TN
01.2017

High School Diploma -

Fries High School, Fries, VA
01.1985

Skills

  • Excellent managerial techniques
  • Expert in customer relations
  • Effective verbal communication
  • Enhancing product quality
  • Microsoft Office Suite

  • Analytical reasoning
  • Church growth
  • Biblical application
  • Small group facilitation

Accomplishments

  • Accounting
  • Computers
  • Christian Leaders Institute License Minister
  • Christian Leaders Institute Entrance Award
  • CLI Chaplain Ministry
  • CLI Wedding Officiant
  • CLI Funeral Officiant
  • CLI Connection Awards
  • Dallas Theological Seminary Classes: John, Theology, Genesis, Revelation
  • World Bible Studies: Knowing Jesus, Good News, God Has Spoken, Way of Life, Family of God, Water and Spirit
  • Additional ministerial classes through other schools

Additional Information

First of all let me start off in saying that I work well with people. I give my 100% in all that I do. I love the Lord, and I have always said I would work for Him free of charge. Because of my devotion to Him, people seem Him in me and are not afraid to approach me. I realize that I have different accomplishments with different experiences; however, the best experience I have is in knowing Christ as my Lord. I was raised in church; however, I got away from my calling for several years. God has given me proof with signs and wonders on my calling. I feel when that door is open then He will not give it a second moment to stamp it with His approval.

Timeline

Customer Service Cashier - Walgreens
01.2021 - 01.2021
Criminal Background Research - Pinnacle Background Researcher, LLC
01.2011 - 01.2020
Background Investigator - P.A.T. Research, LLC
01.2009 - 01.2011
Accounting Manager - Pinnacle Control Systems, LLC
02.1999 - 07.2007
Fries High School - High School Diploma,
Evangel University - Bachelor of Science, Bible Studies
Lee University - Bible Theology, Bible Studies