Robert Cox
Winter Haven,FL
Summary
Dynamic sales and delivery professional with a proven track record at Tractor Supply Company, excelling in route optimization and customer service. Adept at ensuring safety compliance and exceeding sales goals through effective problem-solving and product recommendations. Committed to delivering exceptional service and enhancing customer relationships in fast-paced environments.
Overview
11
11
years of professional experience
Work History
sales and driver
Tractor Supply Company
Lake Wales, Florida
10.2021 - 07.2025
- Operated delivery vehicles to transport products to various locations.
- Conducted routine vehicle inspections to ensure safety and compliance.
- Assisted customers with inquiries and provided product information during deliveries.
- Maintained accurate delivery logs for tracking and reporting purposes.
- Collaborated with team members to optimize delivery routes and schedules.
- Adhered to all traffic laws and company policies during transportation activities.
- Managed inventory checks to ensure proper stock levels in vehicles.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Delivered packages to customers in a timely and efficient manner.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Sales Assistant
Home Depot
Winter Haven, Florida
04.2019 - 10.2021
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized merchandise displays effectively.
- Processed transactions accurately at the checkout counter.
- Collaborated with team members to maintain store cleanliness and organization.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
Cell Phone Technician
Xtreme Wireless
Winter Haven, Florida
08.2016 - 04.2019
- Diagnosed and repaired cell phone hardware and software issues.
- Provided technical support to customers for various devices.
- Managed inventory of repair parts and tools efficiently.
- Maintained accurate records of repairs and customer interactions.
- Collaborated with team members to resolve complex technical problems.
- Assisted customers with device setup, troubleshooting, and upgrades.
- Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
- Completed new OS installations on phones, tablets and laptops.
- Diagnosed and resolved hardware and software issues on a variety of mobile devices.
- Installed, configured, and tested cellular phones to ensure proper operation.
Game Operator
LEGOLAND Florida
Winter Haven, Florida
05.2015 - 08.2016
- Monitored guest interactions to maintain a fun and secure environment.
- Assisted team members in maintaining cleanliness and organization of work areas.
- Engaged with guests, answering questions about park activities and events.
- Trained new staff on operational procedures and safety protocols.
- Tracked inventory of supplies used in operating games, such as tokens and cards, and placed orders when needed.
- Adhered to local laws and regulations related to gaming operations.
- Ensured that all guests followed safety guidelines while playing games.
- Processed payments from customers using cash registers or other payment processing systems.
Dietary Aide
Palm Garden Of Winter Haven
Winter Haven, Florida
12.2015 - 05.2016
- Prepared and served nutritious meals to residents in accordance with dietary guidelines.
- Assisted in meal planning and food preparation for special dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas throughout shifts.
- Collaborated with culinary team to ensure timely meal service for all residents.
- Supported staff in training new hires on food safety and sanitation protocols.
- Engaged with residents to understand preferences and enhance dining experience.
- Complied with health regulations while handling, storing, and serving food items.
Night Manager/Overnight Stocker
Winn Dixie
Odessa, Florida
01.2015 - 04.2015
- Supervised nightly store operations and ensured compliance with company policies.
- Managed staff schedules to maintain adequate coverage during peak hours.
- Conducted nightly inventory checks to monitor stock levels and reduce shrinkage.
- Coordinated cleaning and maintenance tasks to ensure store cleanliness and safety.
- Collaborated with management on scheduling, staffing, and operational improvements.
- Identified opportunities to improve efficiency of operations processes during the night shift.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Education
High School Diploma -
Anclote High School
Holiday, FL01-2012
Skills
- Route optimization
- Vehicle inspection
- Customer service
- Delivery coordination
- Safety compliance
- Problem solving
- Traffic laws
- Forklift operation
- Customer relationship management
- Product recommendations
- Product sales
- Cash handling
- Hospitality and accommodation
- Exceeds sales goals
- Sales strategies
- Sales development
- Customer engagement
- Cash register operation
- Guest relations
- Problem-solving
Timeline
sales and driver
Tractor Supply Company
10.2021 - 07.2025
Sales Assistant
Home Depot
04.2019 - 10.2021
Cell Phone Technician
Xtreme Wireless
08.2016 - 04.2019
Dietary Aide
Palm Garden Of Winter Haven
12.2015 - 05.2016
Game Operator
LEGOLAND Florida
05.2015 - 08.2016
Night Manager/Overnight Stocker
Winn Dixie
01.2015 - 04.2015
High School Diploma -
Anclote High School