Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Cremeans

Summary

Critical-thinking maintenance coordinator with one year of proven successful cost-reduction techniques, efficient scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Maintenance Coordinator

Charter Communications
05.2022 - Current
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Handled incoming and outgoing shipping and receiving activities.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.

Account Manager

Car Keys Express
06.2020 - 05.2022
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Area Manager

Kimco Services
05.2019 - 01.2020
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Education

High School Diploma -

Teays Valley High School
Ashville, OH
06.2001

Diploma - Computize'd Business Technology

Eastland Career Center
Groveport, OH
06.2001

Skills

  • Technical knowledge
  • Emergency Preparedness
  • Access Control
  • Analytical Thinking
  • Building Maintenance
  • Cost-reduction methods
  • Planning and scheduling
  • Microsoft Office

Accomplishments

    2023 Q4 Quarterly Achievement Award Nomination

Certification

  • First Aid/CPR Certified

Timeline

Maintenance Coordinator

Charter Communications
05.2022 - Current

Account Manager

Car Keys Express
06.2020 - 05.2022

Area Manager

Kimco Services
05.2019 - 01.2020

High School Diploma -

Teays Valley High School

Diploma - Computize'd Business Technology

Eastland Career Center

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Robert Cremeans