Summary
Overview
Work History
Education
Skills
Websites
Community Service
Timeline
Generic

Robert Criss III

Atlanta,GA

Summary

Dedicated and results-driven professional with a unique combination of technical expertise as an Internet Technician and a solid background in Human Resources. Seeking a challenging role that leverages both skill sets to contribute to organizational success.

Overview

11
11
years of professional experience

Work History

Warehouse Manager

FEDEX
  • Managed the Warehouse & led a team of employees
  • Ensured customer satisfaction via moving all shipments on time and damage free while observing company and regulatory policies and procedures
  • Managed the recruitment process, including sourcing, interviewing, and onboarding new employees.


Internet Technician

AT&T
06.2023 - Current
  • Responsible for installing network cabling and other network equipment (Routers and Switches), installing workstations and other equipment (Printers), installing desktop Operating Systems and programs.
  • Resolved employee relations issues, providing guidance and support to maintain a positive work environment.
  • Resolved employee relations issues, providing guidance and support to maintain a positive work environment.
  • Led full-cycle recruitment efforts, from job posting to offer negotiation, ensuring a smooth and efficient hiring process.
  • Conducted interviews and assessments to evaluate candidate qualifications and fit for organizational culture.

Lead 911 Dispatcher

Puckett EMS
01.2017 - 06.2023
  • Managed Shoe Store, Operations, and Employees
  • Reviewed data analyst reporting via RX Connect and implemented project management programs
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies via closely monitoring daily operations
  • Multiplied earnings via sales goal achievement, customer service improvements and team commitment objectives.

Store Manager

Payless Shoes
01.2013 - 01.2017


  • Reviewed data analyst reporting via RX Connect and implemented project management programs
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Conducted training programs for employees on various HR topics, fostering professional development and improving workplace culture.

Education

Medical Biller/Coder Certification -

Devry University
01.2023

A.S. Human Resources - Business Management

Chattahoochee Technical College
01.2010

Skills

  • MS Office 365
  • PowerBI
  • SQL
  • SalesForce
  • Tableau
  • ICD-10 PCS Coding
  • Effective Communication
  • Decision Maker
  • Problem Solver

Community Service

  • Boy Scouts of America - Leader
  • Eagle Scout
  • Helping Others
  • Leading Young Adults
  • Boy Scouts of America - Lead
  • Instructor
  • YMCA

Timeline

Internet Technician

AT&T
06.2023 - Current

Lead 911 Dispatcher

Puckett EMS
01.2017 - 06.2023

Store Manager

Payless Shoes
01.2013 - 01.2017

Warehouse Manager

FEDEX

Medical Biller/Coder Certification -

Devry University

A.S. Human Resources - Business Management

Chattahoochee Technical College

Similar Profiles

CREATE PROFILE
Robert Criss III