Robert Cross
CAMDEN
Summary
Seasoned Operations Director that uses data to optimize operations while leveraging technology. Able to adapt to changes both planned and unplanned to achieve service to customers while remaining fluid to both short term and long-term direction from Executive Leadership.
Overview
19
19
years of professional experience
Work History
Unit Director- Fresh & Frozen Food Distribution
Meijer
08.2024 - Current
- Oversaw Profit & Loss statement for two distribution units servicing 5 states and up to 76 stores with 506 million in sales and 33.8 million cases annually
- Overseeing Inbound and Outbound B2B Operations from the Purple Cow Creamery
- Design/development of expansion to support additional storage capacity for B2B & brick&mortar operations to relieve capacity constraints in the unit
- Lead, developed and set operational metrics to achieve weekly, periodic, quarter & annual performance metrics to align with supply chain financial budgets
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits checks
- Responsible for inventory control, receiving, shipping, systematic control of WMS across various positions & shifts
Unit Director- General Merchandise Distribution
Meijer
02.2018 - 08.2024
- Oversaw Profit & Loss statement for an 800,000 sq
- Ft Distribution unit servicing 5 states and up to 96 stores with over 900 million in sales and over 37 million cases shipped annually
- Developed systems and procedures to improve operational quality and team efficiency
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement
- Collaborated with senior management to develop and execute long-term corporate goals and objectives
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings
- Improved operational efficiency by streamlining processes and implementing innovative solutions
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits checks
Unit Director - Fresh & Frozen Food Distribution
Meijer
06.2011 - 02.2018
- Oversaw Profit & Loss statement for two distribution units servicing 5 states and up to 88 stores with 506 million in sales and 33.8 million cases annually
- Lead, developed and set operational metrics to achieve weekly, periodic, quarter & annual performance metrics to align with supply chain financial budgets
- This team was up to 350 hourly employees, 40 administrative and 17 Managers/Frontline Leaders
- During this time I also oversaw a 80,000 Sq Ft Expansion and was on a cross functional team to build a dairy processing facility that would service milk and culture dairy to 250 stores
Unit Director In Training
Meijer
03.2010 - 05.2011
- Responsible for various projects including attaining Lean Six Sigma Certification of Green belt
- Work on various personal development tasks that included full oversite of Tipp City Complex Profit/Loss statements, financial planning year to year and long term capital planning
- Projects included various assignments working Supply Chain Supply cost reduction, Repair & Maintenance Cost/Labor Reduction, clean up and ‘right-sizing’ ITS/Systems room and various other projects with the continuous improvement team
- Championed continuous improvement initiatives within unit, actively seeking feedback from staff members and patients to inform positive change
- Utilized data-driven decision making to identify areas for improvement within the complex performance metrics
Operations Manager
Meijer Distribution
03.2006 - 02.2010
- Leveraged data and analytics to make informed decisions and drive business improvements
Education
Bachelor of Science - Operations Management
University of Dayton
Dayton, OH12.2004
Skills
- Trained in various HR & Enterprise software
- KPI Tracking
- Financial Oversight
- P&L Administration
- Project Management
- Lean Six Sigma Quality Systems
- Strategic Planning
- Process Improvement
- Leadership training
- Operations Oversight
- Strategic planning and execution
- Performance Analysis
- Operations management
- Staff development
- Goal setting
Timeline
Unit Director- Fresh & Frozen Food Distribution
Meijer
08.2024 - Current
Unit Director- General Merchandise Distribution
Meijer
02.2018 - 08.2024
Unit Director - Fresh & Frozen Food Distribution
Meijer
06.2011 - 02.2018
Unit Director In Training
Meijer
03.2010 - 05.2011
Operations Manager
Meijer Distribution
03.2006 - 02.2010
Bachelor of Science - Operations Management
University of Dayton
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