Robert Crossland
Summary
Dedicated and experienced worker with over 5 years in the hospitality industry. Proven track record in fast-paced environments, showcasing exceptional attention to detail and leadership skills. Skilled in both team collaboration and adaptive problem-solving, consistently exceeding employer expectations. Strong team player with a friendly demeanor and a passion for fostering community,
Overview
6
6
years of professional experience
Work History
Construction Worker
Superior Restorations & Construction
05.2018 - 06.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Installed flooring for a 3600 sqft residential property, demonstrating expertise in laminate flooring.
Barista Trainer
Arsagas
09.2023 - 05.2024
- Restructured training program to enhance staff education and elevate quality of service.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Developed customized training programs tailored to individual barista needs and skill levels.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
Server
Leverett Lounge
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Gained practical bartending experience demonstrating proficiency in preparing and serving drinks in a fast paced environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Barista
Onyx Coffee Lab
02.2021 - 09.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Demonstrated excellence as a barista by mastering latte art techniques, achieving recognition through multiple latte art competition wins
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Springdale High School
Springdale, AR05.2017
Skills
- Adaptive and Creative
- Attention to Detail
- Excellent Memory
- Hospitality
- Team Leadership
- Solid Problem Solver
Timeline
Barista Trainer
Arsagas
09.2023 - 05.2024
Server
Leverett Lounge
09.2023 - 02.2024
Barista
Onyx Coffee Lab
02.2021 - 09.2023
Construction Worker
Superior Restorations & Construction
05.2018 - 06.2024
High School Diploma -
Springdale High School
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