Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Cruz

St. Petersburg,FL

Summary

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company by providing exceptional customer service and winning customer loyalty.

Overview

7
7
years of professional experience

Work History

DSP Driver

Amazon
10.2023 - Current
  • Manage up to 250+ delivery stops each day
  • Completed all deliveries within a given time frame each day
  • Driving an oversized delivery van on highways, local streets, and neighbors
  • Providing delivery services to houses, mobile parks, apartments, business, and lockers
  • Safely lift, carry, and deliver packages up to 50lbs
  • Using android technology and delivery applications during delivery activities.

Maintenance Technician

Top Golf
04.2023 - Current
  • Troubleshoot and repair issues in all areas of the venue
  • Monitor operation and proper use of all equipment
  • Monitor the use and inventory of spare parts, maintenance supplies, and equipment
  • Developing and implementing preventative maintenance procedures
  • Communicate accurately and effectively with guests and associates
  • Repairing faulty equipment units and damaged structures.

Sheet Metal Mechanic

ROYALaire
05.2022 - 10.2022
  • Install, alter and repair sheet metal products and equipment ducts and hoods for HVAC systems utilizing blueprints, drawings and work orders
  • Plan and coordinate tasks and amount of material required for performance of work
  • Prepare and implement equipment based on need
  • Including, but not limited to power saws, drill presses, hand and power shears, pan and box brakes, lock formers, cleat benders, and rollers to cut, punch, thread and form sheet metal
  • Coordinate and Assemble ducts, hoods and other sheet metal products
  • Tasks include but are not limited to solder and bolt connections; apply insulation as required; inspect assemblies and installation for conformance with specifications
  • Quality Assurance - operational checks of ducts and other sheet metal installations to determine quality and any necessary corrective action that may need to be taken
  • Provide direction and technical guidance to less experienced workers
  • Installed duct work and made sure the duct line ran to the correct rooms, I also made sure the duct is at the right height and is sealed properly.

Front of Store Attendant

Target
11.2019 - 09.2021
  • Provide an easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy
  • Stock supplies during open hours while being available for the guest
  • Make sure to engage guests in a genuine way, which includes asking questions to better understand their specific needs
  • Maintained interior and exterior brand, including emptying garbage cans, and attending to restroom cleanliness, spills throughout the store as needed, and charged electronic carts
  • Worked the cash register while providing excellent customer service.

Floor Department Stocker

Restraunt Depot
12.2018 - 06.2019
  • Performed general stocking duties including storing and stocking products in pallets, shelves, racks, and refrigerators
  • Received merchandise that came into the store and ensured that the merchandise was unloaded and stored according to established procedure
  • Maintained the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques
  • Kept inventory of which products were running low and let my manager know so that new inventory orders could be placed
  • Worked at the front cashier and provided excellent customer service by helping customers achieve a satisfactory shopping experience.

Front Service Clerk

Publix
12.2016 - 11.2018
  • Provided premier customer service, including greeting customers and answering their questions
  • Bagged customer’s groceries and carried their bags to their vehicles when necessary
  • Retrieved shopping carts from the parking lot and made sure to sanitize them before use
  • Made sure to restock shopping bags to make customers shopping experience easy and efficient
  • Helped customers locate products throughout the store
  • Assisted in cleaning duties as well as other duties as assigned
  • Cleaned registers, storage area and work areas and kept floors free of spills, water, and hazardous debris.

Education

Associate Degree - Business

Saint Petersburg College
St. Petersburg, FL
01-2022

High School diploma -

Pinellas Park High School
Largo, FL
05.2019

Skills

  • Professional and friendly customer service skills
  • Ability to work in a FAST-PACED environment
  • Great attention to detail
  • Strategic leadership/partnership building skills
  • Customer-oriented
  • Listening attentively and PROBLEM-SOLVING skills
  • Bilingual in Spanish and English
  • Flexibility and ability to work under pressure
  • SOCIAL PERCEPTIVENESS

Timeline

DSP Driver

Amazon
10.2023 - Current

Maintenance Technician

Top Golf
04.2023 - Current

Sheet Metal Mechanic

ROYALaire
05.2022 - 10.2022

Front of Store Attendant

Target
11.2019 - 09.2021

Floor Department Stocker

Restraunt Depot
12.2018 - 06.2019

Front Service Clerk

Publix
12.2016 - 11.2018

Associate Degree - Business

Saint Petersburg College

High School diploma -

Pinellas Park High School
Robert Cruz