Robert Davidson
Las Vegas,NV
Summary
Proactive Cashier Team Lead with extensive experience in cash handling, customer service, and team management. Successfully resolved customer and team issues while maintaining a clean and efficient checkout area. Skilled in cross-departmental collaboration, inventory management, and developing marketing strategies to drive sales. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
2
2
years of professional experience
Work History
Fruit Expert
Edible Arrangements
01.2022 - 02.2024
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Enhanced customer satisfaction by providing knowledgeable and friendly assistance in fruit selection.
- Achieved a consistent high level of customer satisfaction by addressing questions, concerns, and special requests with professionalism and care.
- Provided personalized recommendations based on customer needs, fostering trust and building long-term relationships.
- Supported overall store operations through effective cross-departmental collaboration when needed.
- Reduced shrinkage rates by identifying damaged or expired products quickly, allowing for timely removal from shelves.
- Ensured freshness of produce by regularly inspecting and rotating stock, resulting in reduced waste and improved sales.
- Assisted in the development of marketing materials highlighting seasonal fruits, driving interest and sales for those items.
- Operated heavy, complex equipment safely to minimize accidents.
- Scraped, shaped and bladed for various grades to prepare surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Inspected and maintained equipment for sorting.
- Compared shipments against packing slips to confirm completeness and accuracy of delivery.
- Documented identification numbers and results on product sheets.
- Labeled picked items with correct information such as price, expiration dates and addresses.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Shadow Ridge HS
Las Vegas, NV05.2024
Skills
- Flexible Schedule
- Team Management
- Cash Register Operation
- Cash handling expertise
- Good customer service
- Product restocking
- Motivational Skills
Timeline
Fruit Expert
Edible Arrangements
01.2022 - 02.2024
High School Diploma -
Shadow Ridge HS
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