Robert Davies
Laurel Springs
Summary
Dynamic and detail-oriented professional with proven success at G&G Pizzeria, excelling in customer service and cash handling. Recognized for enhancing guest satisfaction through effective collaboration and attention to cleanliness. Adept at building relationships and adapting to high-pressure environments, ensuring seamless operations and memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Restaurant Worker
G&G Pizzeria
08.2020 - 01.2025
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Sales Associate
Gourmet Liquor
04.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Restaurant Busser
The Crab Trap
04.2018 - 08.2018
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
No Degree - Business
Stockton University
Absecon, NJ05-2020
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and resilience
- Relationship building
- Order taking accuracy
- Menu memorization
- Collaboration and teamwork
- Attention to detail
- Critical thinking
Timeline
Restaurant Worker
G&G Pizzeria
08.2020 - 01.2025
Sales Associate
Gourmet Liquor
04.2019 - 03.2020
Restaurant Busser
The Crab Trap
04.2018 - 08.2018
No Degree - Business
Stockton University