Robert Davis

My job is to train the new associates and ensure they understand the procedures. Assist with training documents, step up cards, and training videos. Assist with training floaters to the line.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Created and maintained safe and secure work environments for employees.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Trained and guided team members to maintain high productivity and performance metrics.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Welded in flat, horizontal, vertical, and overhead positions.
• Inspected welds and checked critical measurements to meet specifications.
• Fabricated shop parts directly from blueprints.
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
• Prepared welding equipment to perform advanced welding work.

• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Routinely counted inmates and in response to potential security breaches.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.