Robert Dawson
Alpharetta,GA
Summary
Professionally trained warehouse specialist with over 20 years of experience with certifications in heavy equipment such as forklift operation, cherry picker, and cardiopulmonary resuscitation (CPR), following leadership directives and committed to 12 dynamics possessing strong communication and organizational skills while being focused on task completion
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shipping/Receiving Supervisor
Ingenico Group
2020.07 - 2024.06
- Improved warehouse efficiency by streamlining receiving/shipping processes and implementing best practices.
- Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
- Scheduled International freight shipments utilizing UPS Worldship, FedEx, and Stamps systems.
- Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
- Interfaced with staffing agencies to select qualified candidates for employment opportunities including submitting time cards weekly for contract employees.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
Receiving Team Lead
Ingenico Group
2019.10 - 2020.06
- Improved warehouse efficiency by streamlining receiving processes and implementing organizational systems managing KPI reports daily.
- Processed credit card terminals on system portals IRP, METRIX, and SmartClient according to RMA's provided in order to meet SLA requirements
- Provided backup support for other warehouse functions, such as shipping and inventory control, to maintain overall efficiency and productivity.
- Reduced errors in inventory management through diligent oversight and accurate data entry.
- Optimized workflow by establishing clear work schedules and delegating tasks according to individual strengths.
- Supervised the proper disposal of damaged or expired products, maintaining compliance with regulatory requirements.
- Fostered strong relationships with Customer Service Account Managers through open communication channels, leading to better terms and improved service quality.
- Used pallet jacks and forklift to load and unload goods from trucks and containers.
Warehouse Lead
Specialty Appliances
2016.11 - 2019.07
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Loaded, unloaded and sorted cargo as part of accurate and efficient shipments
- Moved and lifted heavy loads of merchandise using a clamp, forklift, and cherry picker equipment
- Verified quantity and description of materials received by checking merchandise against packing list
- Used hand-held scanners and physical logs to accurately track product and perform cycle counts
Forklift Operator
Deep Rock Water
2016.09 - 2016.09
- Loaded/unloaded and transported stacked materials onto route delivery trucks with forklift
- Prevented waste when transferring materials between transport containers and processing equipment
- Handled multiple tasks simultaneously to maximize work efficiency
- Cleaned warehouse areas to maintain safety and efficiency
Equipment Operator
Elwood Staffing
2015.07 - 2016.08
- Unloaded deliveries from trucks in prompt fashion
- Promoted reduction in fulfillment errors by using RF scanners to quickly pick items to proper bins
- Responsible for operating a sit down/stand up forklift, cherry picker, and clamp lift to move, locate, relocate, stack, and count merchandise while being accountable for the safe and efficient operation of the equipment required to perform order filler and checker duties
- Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps
Delivery Driver
Chem Station Of The Rockies
2014.05 - 2015.06
- Safely loaded and unloaded 12,000 pounds of acdis and caustic hazardous material without incident
- Created Bill of Lading paperwork and performed pre-trip inspections on delivery truck including placing the correct placards on outside of truck prior to making deliveries
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Completed on-time deliveries by choosing best and most efficient routes
- Completed and submitted logs and paperwork every day to maintain records
Education
High School Diploma -
Marietta High School
Marietta, GA06.1992
Skills
- Warehouse environment safety
- Warehouse management systems
- Forklift operations
- Shipping and receiving
- Packing and scanning
Certification
CDL Class A certification
Certified Heavy Equipment Operator
Osha 30 hour certification
Timeline
Shipping/Receiving Supervisor
Ingenico Group
2020.07 - 2024.06
Receiving Team Lead
Ingenico Group
2019.10 - 2020.06
Warehouse Lead
Specialty Appliances
2016.11 - 2019.07
Forklift Operator
Deep Rock Water
2016.09 - 2016.09
Equipment Operator
Elwood Staffing
2015.07 - 2016.08
Delivery Driver
Chem Station Of The Rockies
2014.05 - 2015.06
High School Diploma -
Marietta High School
CDL Class A certification
Certified Heavy Equipment Operator
Osha 30 hour certification
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