Robert Dearstyne
Poughkeepsie
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Dunkin Donuts Crew Member
Dunkin'
12.2022 - 07.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated coffee and food preparation equipment, maintaining high standards of cleanliness and safety.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Collaborated with team to optimize workflow during peak hours, enhancing efficiency and service speed.
- Maintained inventory levels by tracking supplies and restocking as needed to minimize shortages.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Experience with opening, closing, mid and morning shifts.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Completed financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
High School Diploma -
Spackenkill High School
06-2025
Skills
- Customer service
- Cash handling
- Problem-solving
- Basic math
- Integrity and honesty
- Drive-thru operations
- Beverage preparation
- Equipment maintenance and cleaning
- Point of sale operation
- Multitasking and organization
- Time management
- Attention to detail
- Flexible schedule
- Teamwork and collaboration
Certification
- Driver's License
- CPR Certification
- Class D
Languages
English
Timeline
Dunkin Donuts Crew Member
Dunkin'
12.2022 - 07.2026
High School Diploma -
Spackenkill High School