Routing-the main router at this facility. Meeting and assigning all stops including time preferences by customers be met if possible. I have trained coworkers and have had training sessions with other RLX locations and upper management explaining the use of the draft that was set up for the contractors to better ensure we run the best of the best based on metrics.
Dispatch-Handling calls and problem solving with the teams concerning customers, appliances, and directions. Assisting my fellow Ops Coordinators on a daily basis with problems and scheduling along with my Delivery Manager.
Contractors-communicating with contractors on availability of teams, scheduling, penalties, and problem solving with them
Lowes-work closely with Lowes concerning deliveries, problems, and assisting them in assuring we have a successful service.
Assisting my Delivery Manager on a daily basis concerning the daily operations od deliveries, fellow employees and teams to ensure we have a successful outcome. Assisting him with the penalty claims ensuring that they are substantiated to look out for our company and the contractors.
Counter Salesperson
Louisa Auto Parts
Louisa, VA
11.2002 - 02.2022
Sales-Automotive, farm, construction parts
Customer Service-of purchases, returns, defects and complaints
Inventory- of in-store merchandise.
Receiving- of goods from warehouse, UPS,FedX, and direct shipments from manufacturers
Shipping-of goods back to warehouse, Core/Defect Returns
Class Returns-of goods quarterly (pull, inventory, and ship goods to warehouse)