Robert DeMint
Windows Engineer
Arnold,MO
Summary
Advanced System Administrator with five years of experience in Windows system and server administration. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences, while documenting solutions throughout the process.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Windows Server Engineer
General Dynamics Information Technology Inc
05.2025 - Current
- Collaborate with cross-functional teams to ensure seamless integration of server infrastructure.
- Boost system reliability by conducting thorough testing and troubleshooting procedures.
- Implement virtualization technologies, leading to reduced physical server footprint and improved energy efficiency.
- Ensure smooth software deployments through close collaboration with application developers, leading to a reduction in production incidents.
- Enhance server performance by implementing optimized configurations and routine maintenance.
- Improve security measures with regular patch updates and vulnerability assessments.
- Deploy, decommission, and maintain virtual machines using vCenter and iLo/idrac.
System Administrator - Senior
General Dynamics Information Technology
05.2022 - 05.2025
- Provide Tier-2 desktop support to 4,000+ end users, both in-person and remotely.
- Collaborate with the Virtual Desktop and Software teams to identify issues and implement fix-actions.
- Create and manage enterprise print queues across multiple domains.
- Ability to quickly identify network/firewall issues and contact the appropriate teams to correct the issue.
- Install and configure new and existing software through MECM and ASCENT to meet the needs of end users and remain compliant for security scans.
- Identify and replace faulty hardware when necessary.
- Image and maintain new/existing thin and thick client workstations on multiple domains.
- Run Powershell scripts to gather necessary computer and network information and to install, repair, or remove software.
- Create and manage enterprise Cisco UC phone accounts.
- Simplify troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices through Service+ and Microsoft OneNote.
- Leverage remote desktop tools for efficient troubleshooting capabilities without requiring physical presence at user workstations.
Systems Support Specialist – Senior
General Dynamics Mission Systems
02.2020 - 05.2022
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Broke down and evaluated user’s problems, using test scripts, personal expertise, and probing questions to determine solutions.
- Patched software and installed new versions to eliminate security risks and protect data.
- Maintained computer systems by installing and upgrading/patching operating systems as needed.
- Offered technical guidance and advised users of alternative approaches when troubleshooting to reduce downtime for 24/7 operations.
- Maintained and replaced existing network systems/servers.
- Utilized VCenter and Windows Server 2012/2016 to control virtual servers and clients.
- Enhanced data security with regular system backups and implementation of robust antivirus measures.
Senior Imagery/FMV Analyst, Lead Mentor
CACI
03.2018 - 02.2020
- Pioneered the production of three-dimensional products, which was implemented as a standard for the office.
- Trusted as a Lead GEOINT Analyst (LGA) in charge of the quality control of products and direct customer communication.
- Created effective maps, charts and other images based on project-specific requirements.
- Evaluated 50+ employees' strengths and assigned tasks based upon experience and training.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
Imagery/FMV Analyst
Boeing
03.2014 - 03.2018
- Analyzed still and motion imagery and data to produce geospatial intelligence for military operations.
- Used statistical analysis software and image analysis software to analyze images, including RemoteView and Multi-INT Analysis and Archive System (MAAS).
- Identified military installations, facilities, weapon systems, military equipment and defenses for AFRICOM and CENTCOM missions.
- Exceeded goals through effective task prioritization and great work ethic.
Imagery Analyst
Indiana Army National Guard
01.2010 - 01.2016
- Instructed new military personnel in standard procedures and customs.
- Compiled and sorted geospatial information collected from diverse sources.
- Delivered verbal, graphical and written presentations of project highlights and results.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
No Degree - Intelligence Operations
Cochise College
Sierra Vista, AZ 01.2011 - 07.2011
No Degree - General Studies
Indiana University Bloomington
Bloomington, IN 09.2009 - 12.2010
High School Diploma - undefined
Brownsburg High School
Brownsburg, IN 08.2005 - 05.2009
Skills
- Team Collaboration
- Reporting/Documenting
- Hardware/Software Installation
- Windows Server Management
- Active Directory Management
- Server Virtualization
- Patch Management
Certification
Security+ CE (SY0-501)
Timeline
Windows Server Engineer
General Dynamics Information Technology Inc
05.2025 - Current
System Administrator - Senior
General Dynamics Information Technology
05.2022 - 05.2025
Security+ CE (SY0-501)
03-2021
Systems Support Specialist – Senior
General Dynamics Mission Systems
02.2020 - 05.2022
Senior Imagery/FMV Analyst, Lead Mentor
CACI
03.2018 - 02.2020
Imagery/FMV Analyst
Boeing
03.2014 - 03.2018
No Degree - Intelligence Operations
Cochise College
01.2011 - 07.2011
Imagery Analyst
Indiana Army National Guard
01.2010 - 01.2016
No Degree - General Studies
Indiana University Bloomington
09.2009 - 12.2010
High School Diploma - undefined
Brownsburg High School
08.2005 - 05.2009
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