Robert Dempsey
Cincinnati,OH
Summary
Proven track record in enhancing customer shopping experiences at Kroger Company, showcasing exceptional customer service and organizational skills. As a Cook Shift Leader at Arby's, I elevated food quality standards, significantly reducing waste. My expertise in streamlining processes and strong multitasking abilities have consistently improved operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Worker
Kroger Company
262 West Main Street
04.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Cooker Operator
Chiptole
1227 Ohio Pike
03.2023 - 04.2024
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
Cook Shift Leader
Arby's
3789 Waterford Pkwy
03.2021 - 12.2021
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
High School Diploma -
West Clermont High School
Amelia, OH05-2024
Certificate of Technical Studies - Career And Technical Education
Scarlet Oaks
Cincinnati, OH05-2024
Certificate of Technical Studies - Electrical Level One
Scarlet Oaks
Cincinnati, OH02-2024
Certificate of Technical Studies - Construction Course
Scarlet Oaks
Cincinnati, OH08-2023
Certificate of Technical Studies - Mobile Elevating Work Platforms
Scarlet Oaks
Cincinnati, OH12-2022
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Timeline
Retail Worker
Kroger Company
04.2024 - Current
Cooker Operator
Chiptole
03.2023 - 04.2024
Cook Shift Leader
Arby's
03.2021 - 12.2021
High School Diploma -
West Clermont High School
Certificate of Technical Studies - Career And Technical Education
Scarlet Oaks
Certificate of Technical Studies - Electrical Level One
Scarlet Oaks
Certificate of Technical Studies - Construction Course
Scarlet Oaks
Certificate of Technical Studies - Mobile Elevating Work Platforms
Scarlet Oaks