Robert Dempsey
Cromwell
Summary
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Lead
Somerset Plastics
Middletown
09.2023 - 03.2025
- Loaded pallets onto trailers for shipment.
- Ensured safety procedures were followed when operating forklifts.
- Weighed materials or products to record data on tags or labels.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Maintained accurate records of incoming and outgoing shipments.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
Non-CDL Driver
US Electrical Services Inc.
Middletown
03.2022 - 12.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Conducted efficient cargo transfers to maintain route schedules.
Package Handler
FedEx Ground
Middletown
11.2020 - 04.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Tech Sales Associate
Staples
Middletown
10.2018 - 05.2020
- Collaborated with customers and asked questions to assess needs and budgets.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended Product or Service and explained features and costs to help customers make educated buying decisions.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Repair iPhones, computers, and laptops .
Residential Installer
Spectrum
Willimantic
06.2016 - 04.2018
- Met with customers to discuss projects and special requests.
- Installed cable equipment and accessories in customer homes.
- Used hand tools, power tools, gauges and instrumentation to test systems, wiring and component .
Installer
Johnson Controls
Rocky Hill
02.2017 - 03.2018
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
Sales Associate
Foot Locker
Meriden
08.2014 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Arts - Communications Systems Technology
Porter And Chester Institute
Rocky Hill, CT05.2016
Skills
- Dependability and Honesty
- Customer Relationships
- Traffic Laws and Regulations
- Delivery Verification
- Ability to Lift 50 Pounds
- Efficiency and Time Management
- Vehicle Safety and Maintenance
- Delivery and Shipment Records
- Customer Retention
- Adjusting Routes
- Pre- and Post-Trip Inspections
- Driver Verification
- Delivery Estimations
- Order Picking and Processing
- Two-Way Radio Operation
- Inventory System
- Dispatch Collaboration
- DOT Standards
- Driver Communications
- Liftgate Operation
- Transportation Logs
- Accident Reports
- Stocking and Replenishing
- Product Distribution
- Safe Driving Practices
- Signature Verification
- Residential Delivery Etiquette
- Sales and Promotions
- Strong Working Relationships
- Basic Math Skills
- Commercial Driving Experience
- Valid Vehicle Insurance and Registration
- Safety
- Equipment and Component Selection
- Performance Optimization Strategies
- Specialized Testing Equipment
- Codes and Standards Compliance
- Resource Estimates
- Rough Layouts
- Material Revision and Deletion
- Theater Systems
- Project Requirements
- Components and Parts Replacement
- Defect Correction
- Critical Thinking
- Blueprint Reading
- Performance Analysis
- User Requirements
- Installation Oversight
- Machine Tools
- System Log Maintenance
- Customer Satisfaction
- Safety Procedures
- Client Relations Skills
- Issue Diagnosis
- Forklift operation
- Load inspection
- Shipping documentation
- Inventory management
- Safety compliance
- Record keeping
- Quality assurance
- Material handling
- Problem solving
- Effective communication
- Time management
- Multitasking
- Self motivation
- Warehousing Tools Use
- Active listening
- Task prioritization
- Sales techniques
- Money handling
- Customer satisfaction measurement
- Register opening and closing
- Customer assistance
Timeline
Shipping and Receiving Lead
Somerset Plastics
09.2023 - 03.2025
Non-CDL Driver
US Electrical Services Inc.
03.2022 - 12.2022
Package Handler
FedEx Ground
11.2020 - 04.2021
Tech Sales Associate
Staples
10.2018 - 05.2020
Installer
Johnson Controls
02.2017 - 03.2018
Residential Installer
Spectrum
06.2016 - 04.2018
Sales Associate
Foot Locker
08.2014 - 11.2017
Associate of Arts - Communications Systems Technology
Porter And Chester Institute