Robert Dickerman
Avon,IN
Summary
Hardworking Automotive Technician with 11 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Good with electrical diagnostics, welding repairs and always willing to help others.
Overview
6
6
years of professional experience
Work History
Master Technician
Greene's Auto And Truck Service
Indianapolis, IN
12.2019 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Examined new and replacement parts to uncover defects.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Changed, rotated and balanced tires on different types of vehicles.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Delegated jobs to subordinates and monitored quality of work.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Performed safety and emissions inspections.
- performed Welding repairs
- Electrical diagnostics
Master Technician
Tire Discounters
Noblesville, IN
04.2019 - 12.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Examined new and replacement parts to uncover defects.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Changed, rotated and balanced tires on different types of vehicles.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Delegated jobs to subordinates and monitored quality of work.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Performed safety and emissions inspections.
Master Technician
Terry Lee Hyundai
Noblesville, IN
03.2018 - 04.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Examined new and replacement parts to uncover defects.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Changed, rotated and balanced tires on different types of vehicles.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Delegated jobs to subordinates and monitored quality of work.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Performed safety and emissions inspections.
Master Technician
CARite
Indianapolis, IN
07.2016 - 03.2018
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Examined new and replacement parts to uncover defects.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Changed, rotated and balanced tires on different types of vehicles.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Delegated jobs to subordinates and monitored quality of work.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Performed safety and emissions inspections.
Education
High School Diploma -
Mt Pleasant High School, Mt Peasant MI
Mt. Pleasant, MI05.2019
Masters in Auto And Diesel With Hyperformance - Automotive Technology
Nashville Auto Diesel College
Nashville, TN04.2011
Skills
- Diagnosis and Repair
- Multitasking and Prioritization
- Problem Solving
- Work Orders and Documentation
- Component and System Testing
- Physical Stamina
- Emissions Controls
- Attention to Detail
- Repair Cost Estimation
- Engine Tuning and Analysis
- Work Area Cleanliness
- Decision Making
- Customer Relations
- Coordination with Service Team
- Wheel Alignment
- Ignition Wiring
- Hardworking and Dedicated
- Filter Replacement
- Hybrid and Electric Vehicle Service
- Specification Reading
- Electrical System Maintenance
- Vehicle Operation and Assessment
- Willing to Learn
- Safety Policies and Procedures
- Air Conditioning Service
- Parts Repair and Refurbishment
- Dealership and Factory Standards
- Computerized Diagnostics
- Valid Driver's License
- Mechanical Troubleshooting
- Expectations Management
- Warranty Service
- Coolant Flush
- Motor Vehicle Inspection License
- Basic Mathematics
- Reliable Transportation
- System Retrofitting
- Time Management
- Clean Driving Record
- OSHA Compliance
- Hand and Power Tool Operation
- Fluid Replacement
- Visual Inspection
- Battery Changing
- Oil Changes
- Electric Motor Installation
- Service Schedule Coordination
- Hazardous Materials Disposal
- Documentation and Recordkeeping
- Power Steering Repair
- Team Player
- Spark Plug Replacement
- Safe Chemical Handling
- Schematic Interpretation
- Scheduled Maintenance Planning
- System and Component Calibration
- New Employee Training
- Parts Fabrication
- Quality Assurance
- Aftermarket Component Installation
- Heavy Equipment Operation
- Preventative Maintenance
Timeline
Master Technician
Greene's Auto And Truck Service
12.2019 - Current
Master Technician
Tire Discounters
04.2019 - 12.2019
Master Technician
Terry Lee Hyundai
03.2018 - 04.2019
Master Technician
CARite
07.2016 - 03.2018
High School Diploma -
Mt Pleasant High School, Mt Peasant MI
Masters in Auto And Diesel With Hyperformance - Automotive Technology
Nashville Auto Diesel College