Robert Domanowski
Roseville
Summary
Dynamic Battery Service Technician with a proven track record at 696 Towing, excelling in battery diagnostics and customer service. Recognized for enhancing client satisfaction through clear communication and adherence to safety protocols. Committed to environmental compliance and operational excellence, consistently receiving positive feedback for professionalism and reliability.
Also skills with lockout services and tire change with my current position.
Overview
2026
2026
years of professional experience
Work History
Battery Service Technician
696 Towing
06.2020 - Current
- Delivered exceptional customer service by explaining complex technical concepts in easy-to-understand language for clients.
- Ensured proper disposal of hazardous materials in compliance with environmental regulations, promoting a safe work environment.
- Mitigated potential safety risks by following established protocols during battery installation and removal procedures.
- Contributed to the company''s reputation for excellence in service by consistently receiving positive feedback from customers and maintaining a high level of professionalism at all times.
Driver/Delivery
Gardner White
2015 - 2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Education
Auto Mechanics
Lincoln High School
9 Mile And Van Dyke In Warren Mi06.1996
Skills
- Battery storage
- Battery replacement
- Voltage testing
- Battery maintenance
- Battery installation
- Battery charging
- Battery disposal
- Battery documentation
- Battery diagnostics
- Battery transportation
- Battery safety
- Battery testing
- Battery selection
- Battery recycling
- Charging systems
- Battery handling
- Battery monitoring
- Battery inspection
- Power tools operation
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Reliability
- Parts replacement
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Electrical safety
- Decision-making
- Relationship building
- Safety procedures
- Self motivation
- Professionalism
- Diagnostics
Timeline
Battery Service Technician
696 Towing
06.2020 - Current
Driver/Delivery
Gardner White
2015 - 2020
Auto Mechanics
Lincoln High School
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