Robert Donahue
Reno,NV
Summary
Dynamic Tow Truck Operator with expertise from Milne Towing, skilled in vehicle recovery and accident scene management. Proven ability to train staff and enhance safety protocols while delivering exceptional customer service. Strong work ethic and mechanical proficiency ensure efficient operations and client satisfaction in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Tow Truck Operator
Milne Towing
Reno
06.2023 - 04.2025
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Tow Truck Driver
Tow Truck Company
Reno, NV
01.2021 - 06.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Forklift Operator
Elite Spice
Reno, NV
01.2020 - 01.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Mechanic
Reno Vulkanizing
Reno, NV
11.2018 - 01.2020
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Tattoo Artist
Body Mod/ Sadidistic Tattoo
Reno, NV
01.2017 - 11.2018
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Performed clean, high-quality work at all times.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
Education
High School Diploma -
Carson High School
Carson City, NV08.2012
Skills
- Flatbed truck expertise
- Recovering vehicles
- Vehicle inspection
- Preventive Maintenance
- Lockout kit
- Winch operation
- Mechanical tools
- Safe driving practices
- Documentation skills
- Vehicle recovery
- Load securing
- Accident scene management
- Strong work ethic
Timeline
Tow Truck Operator
Milne Towing
06.2023 - 04.2025
Tow Truck Driver
Tow Truck Company
01.2021 - 06.2023
Forklift Operator
Elite Spice
01.2020 - 01.2021
Mechanic
Reno Vulkanizing
11.2018 - 01.2020
Tattoo Artist
Body Mod/ Sadidistic Tattoo
01.2017 - 11.2018
High School Diploma -
Carson High School