Robert Dunlap

• Develop knowledge of specialty engineered rental products and services, including electric and hydraulic pumps
• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts through walk-in and call-in customer support
• Educate customers on proper equipment use
• Coordinate with branch employees to ensure customer satisfaction and smooth operations
• Track daily equipment pickups and returns
• Run reports to monitor equipment and support inventory control
• Maintain accurate records of branch assets

• Greeted and assisted customers interested in Hyundai vehicles
• Recommended models based on customer needs and preferences
• Demonstrated vehicle features and arranged test drives
• Explained pricing, financing, warranties, and promotions
• Negotiated pricing and supported deal closure
• Assisted with paperwork and financing to complete sales
• Followed up with prospects to build relationships and support future sales
• Stayed current on products, features, and market trends

• Developed new business through account consultation and telecommunications solutions
• Presented and sold Spectrum Business products and services
• Maintained professionalism and strong customer relationships
• Communicated pricing and competitive advantages clearly
• Balanced lead generation and follow-up to improve conversion rates
• Maintained accurate and complete customer records

• Managed client accounts, ensuring timely communication and resolution of inquiries.
• Coordinated onboarding process for new clients, enhancing customer experience and satisfaction.
• Developed and maintained strong relationships with clients to support retention efforts.
• Assisted in preparing account analyses, identifying opportunities for upselling services.
• Collaborated with cross-functional teams to streamline processes and improve service delivery.