ROBERT DUPLESSY
Lauderhill,FL
Summary
Versatile and detail-oriented office management professional with a solid foundation in administrative roles and a proactive approach to operational efficiency. Possessing 3 years of hands-on experience in overseeing day-to-day office functions, I have successfully coordinated administrative tasks, managed records, and ensured streamlined operations. Currently pursuing a Bachelor's in Biology at Nova Southeastern University, I bring a fresh perspective, eagerness to learn, and a commitment to academic excellence to complement my practical experience. Proven adaptability in managing multiple priorities while maintaining a strong focus on accuracy and organization.
Overview
4
4
years of professional experience
Work History
Medical Assistant
ENT Medical Specialists
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Volunteer Nurse Assistant
Brilliant Home Health Solutions
06.2021 - Current
- Collaborated with registered nurses to provide support during patient visits, ensuring a smooth and efficient workflow.
- Assisted in preparing patient rooms, including maintaining cleanliness and organizing medical equipment.
- Monitored vital signs and documented patient information under the supervision of registered nurses.
- Demonstrated strong interpersonal skills while interacting with patients and their families, creating a positive and comforting environment.
- Efficiently managed administrative tasks, such as organizing medical records and coordinating appointments.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Medical Office Manager
Brilliant Home Health Solutions
10.2020 - Current
- Oversee day-to-day office operations to ensure efficiency and compliance with organizational policies.
- Manage and coordinate administrative tasks, including scheduling, record-keeping, and document management.
- Serve as a point of contact for clients and their families, addressing inquiries and ensuring a high level of customer satisfaction.
- Manage client scheduling, ensuring timely and accurate coordination of home health services.
- Coordinate recruitment efforts, including posting job openings, conducting initial screenings, and assisting in the onboarding process.
- Maintain personnel records and assist in employee relations matters.
- Ensure compliance with industry regulations and internal policies.
- Contribute to quality assurance initiatives to maintain and enhance service standards.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Bachelor of Science - Biology
Nova Southeastern University
Fort Lauderdale, FL05-2024
High school or equivalent -
The Sagemont School
05.2019
Skills
- Organization
- Communication
- Leadership
- Program planning
- Physician relations
- Strategic planning
- Adaptability
- Collaboration
Languages
Creole
Native or Bilingual
Timeline
Medical Assistant
ENT Medical Specialists
02.2024 - Current
Volunteer Nurse Assistant
Brilliant Home Health Solutions
06.2021 - Current
Medical Office Manager
Brilliant Home Health Solutions
10.2020 - Current
High school or equivalent -
The Sagemont School
Bachelor of Science - Biology
Nova Southeastern University
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