Summer Knight
New Lenox,IL
Summary
State Certified Nursing Assistant bringing senior level experience in a healthcare setting. Observant and reliable with exceptional bedside manner and excellent time management skills to achieve patient requirements in high volume care facilities. Proficient with mobility and personal hygiene support. Experienced and talented server bringing skills with order management, payment processing, and achieving the customer’s needs. Always staying current with changing menu items, and offering recommendations to satisfy the customers. Experience with tailoring to customer’s dietary needs, and knowledge with general food safety standards.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Primary care Joliet
Joliet
07.2021 - Current
- Sanitized, restocked, and organizéd exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms, and allergies
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Performed medical records management, including filing, organizing and scanning documents
- Hospital admissions and ER tracking
- Documented vital signs and health history for patients in clinic and hospital environments
- Called and faxed pharmacies to submit prescriptions and refills
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Certified Nursing Assistant
Morris Hospital
03.2020 - 07.2021
- Provided high quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
- Assisted patients with daily living activities for enhanced comfort and wellbeing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Maintained a clean safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output
- Reduced fall incidents by implementing safety measures such as bed alarms and proper positioning techniques
- Assisted nurses with wound care procedures, and ensured that proper healing processes were followed
Certified Nursing Assistant
The Cottages of New Lenox
New Lenox
09.2019 - 03.2020
- Volunteered to work extra shifts and overtime to ensure proper staffing and floor coverage during busy hours
- Promoted appropriate oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
- Conducted regular rounds to monitor patient’s physical and mental status throughout shifts
- Built rapport with patients and families, providing emotional support during difficult times
- Collaborated with nursing staff to create individualized care plans tailored to each patient’s needs
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
Server
Steak ‘N Shake
11.2016 - 09.2019
- Served food and beverages promptly with focused attention to customer needs
- Worked together with team members during busy shifts for efficient workflow and excellent guest experiences
- Maintained a clean and welcoming dining environment for guest’s comfort and enjoyment
- Kept server areas clean and stocked to increase efficiency while working tables
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests
- Stayed up to date on menu changes to help customers make food choices
- Explained menu items and suggested appropriate options for food allergy concerns
- Followed health and safety protocols for maintaining safe and sanitary environments for customers and staff
- Seated customers in a timely manner by managing reservations and waitlists efficiently
Education
High School Diploma -
Coal City Highschool
Certified Nursing Assistant -
Joliet Junior College
Skills
- HIPAA compliance
- EMR / EHR
- Word/Excel/Powerpoint
- Patient scheduling
- Medical terminology
- Direct patient care
- Customer service
- Customer satisfaction
- Organization
- Communication
- Team work
- Organization
- Communication
- Team work
Skills
HIPAA compliance, EMR / EHR, Patient scheduling, Medical terminology, Direct patient care, Customer service, Customer satisfaction, Organization, Communication, Team work
Timeline
Medical Assistant
Primary care Joliet
07.2021 - Current
Certified Nursing Assistant
Morris Hospital
03.2020 - 07.2021
Certified Nursing Assistant
The Cottages of New Lenox
09.2019 - 03.2020
Server
Steak ‘N Shake
11.2016 - 09.2019
Certified Nursing Assistant -
Joliet Junior College
High School Diploma -
Coal City Highschool