Robert Edlin

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Responsible for bidding, managing all projects. Responsible for all safety training and recertifications of all safety procedures that effect employees. Responsible for job scheduling, troubleshooting and dispatching of employees.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
• Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
• Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
• Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
• Updated employees with latest policies, procedures and compliance standards.