Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. With the ability to articulate the functionality to new users.
Overview
9
9
years of professional experience
Work History
Contract Software Developer
Aqua Prop
03.2023 - Current
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Built databases and table structures for web applications.
Corrected, modified and upgraded software to improve performance.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Coordinated deployments of new software, feature updates and fixes.
Translated technical concepts and information into terms parties could easily comprehend.
Customer Service Representative
Hear.com
02.2021 - 05.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Worked closely with partners and customers to trouble shoot software with finding easy to understand directions for the workaround.
Construction Foreman
High Plains Industrial Contractors
08.2014 - 07.2020
Supervised field crews to maximize quality and work efficiency.
Delegated assignments based on plans, project needs, and knowledge of individual team members.
Coordinated materials to maintain steady flow and meet productivity objectives.
Inspected work for compliance with applicable regulations and job specifications.