Robert Edwards

• Managed day-to-day business operations. Maintained audio and lighting equipment, monitored all connections for signs of wear, and created a contingency plan for any potential failures.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Maintain rental properties and repair issues as needed.

FIELD CONSULTANT - duties include researching new contracts and locations, reviewing ongoing contracts, and checking for contractual obligations and compliance.

Handle retrieval of high value packages from airport on short notice and providing secure delivery.

• Managed daily operations to ensure the smooth functioning of the store.
• Managed inventory levels, operated the cash register, monitored store cash levels, and tallied end-of-night cash and credit card totals, as well as fulfilling all opening and closing procedures.
• Oversaw shelf appearance and calculated product prices.
• Also reviewed cameras for theft and/or internal theft, maintained a positive relationship with the local police officers, as well as helping to establish safety protocols for staff and customers during the COVID era.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Duties included running a Missouri Department of Mental Health (DMH) housing voucher program (similar to the Section 8 program), doing inspections to ensure Housing and Urban Development (HUD) compliance. Duties also included working with case managers and their clients to verify that they qualified for our specific housing assistance options, and lastly getting the clients set up in the program and helping them with their annual re-enrollment.