Tyler Murphy
Leavenworth,KS
Summary
Dedicated and reliable worker with 8 years of experience in retail and hospitality. Recognized for delivering exceptional guest service, clear communication, and team collaboration. Motivated to support team goals while maintaining a positive, solutions-focused approach. Eager to learn, expand technical and interpersonal skills, and contribute to a harmonious work environment with a commitment to continuous improvement.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor/ Maintenance Utility
IHG Army Hotels
03.2023 - Current
- Deliver exceptional service to guests
- Coordinate with multiple department and management teams to ensure smooth service flow.
- Resolve guest concerns and requests promptly while maintaining a positive experience.
- Maintain property interior and exterior to keep the building operational and welcoming to guests.
- Skilled at working independently and collaboratively in a team environment.
- Supervised daily housekeeping operations, ensuring cleanliness standards met across all guest rooms and public areas.
- Work effectively in fast-paced environments.
Retail Associate
The Home Depot
02.2018 - 03.2023
- Assisted customers with product selection, resulting in consistently high satisfaction scores.
- Managed transactions, returns, exchanges, and daily cash reconciliation.
- Maintained store presentation, merchandising, and inventory accuracy.
- Trained new team members and supported shift supervisors during peak periods.
- Contributed to achieving monthly sales goals through product knowledge and good customer service.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Education
Diploma -
Leavenworth Senior High School
Leavenworth, Kansas05-2020
Skills
- Customer Service & Engagement
- Sales Support & POS Systems
- Cash Handling & Inventory Management
- Training and mentoring
- Hospitality & Guest Relations
- Conflict Resolution & Problem-Solving
- Inter-department collaboration
- Communication & Adaptability
- Health and safety compliance
ADDITIONAL INFORMATION
- Available for flexible scheduling (evenings, weekends, holidays)
- Bilingual: English and German
Timeline
Housekeeping Supervisor/ Maintenance Utility
IHG Army Hotels
03.2023 - Current
Retail Associate
The Home Depot
02.2018 - 03.2023
Diploma -
Leavenworth Senior High School