Summary
Overview
Work History
Education
Skills
Timeline
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Robert Eggleston

Rialto,CA

Summary

. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
03.2022 - 11.2023
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
  • Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.

Warehouse Associate

Amazon
08.2020 - 04.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Associate of Arts - Criminal Justice

San Bernardino Valley College
San Bernardino, CA
05.2023

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Cross-selling proficiency
  • Detail Oriented
  • Guest accommodations
  • Computer Skills
  • Data Entry
  • Work Prioritization
  • Calm Under Pressure
  • [Language] Fluency
  • Order Processing
  • Packaging and Labeling
  • Lifting and sorting
  • Labeling and boxing
  • Order Picking
  • Warehouse Safety
  • Order picking and processing
  • Heavy Lifting
  • Warehouse Operations
  • Loading and unloading
  • Workplace Cleanliness
  • Wrapping and boxing
  • Pallet jacking
  • Warehouse Logistics
  • Forklift Operations
  • Freight Labeling
  • Excellent driving record
  • Self-Motivated and Disciplined
  • Problem-Solving

Timeline

Guest Advocate

Target
03.2022 - 11.2023

Warehouse Associate

Amazon
08.2020 - 04.2023

Associate of Arts - Criminal Justice

San Bernardino Valley College

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Robert Eggleston