Robert Elliott III
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
User Applications Liaison 3
Newport News Shipbuilding
01.2023 - Current
- Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
- Directed teams completing regression tests to support successful product development stages.
- Participated in available trainings to improve software knowledge.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Fixed identified issues to improve workflows.
- Collaborated with product owners to stay current on intended functionality.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Checked configuration files and logs to uncover root causes of problems.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Production Planner and Schedule 2
Newport News Shipbuilding
03.2022 - 01.2023
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings weekly staff meetings.
- Created and implemented audits to monitor schedule integrity and meet schedule compliance metrics.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
Intrusion Prevention Intern
AppVision
08.2022 - 11.2022
- Developed five rules per week in HackGuard designed to patch Common Vulnerabilities Exposure (CVEs) for mobile devices.
- Identifying severity levels based on the CV Scoring System (CVSS) to determine potential impact.
- Analyzing findings through the NIST National Vulnerability Database to inform future corrective actions
- Document and reported findings that were high based on the CVSS and created a rule to mitigate the potential intrusion to the iOS or Android system
Production Planner and Scheduler 1
Newport News Shipbuilding
02.2019 - 03.2022
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Worked with engineering, production and testing departments to implement corrective actions for missed milestones.
- Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
- Used SAP to provide relevant information, evaluations, and planning data for production.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
Education
Master of Science - Cybersecurity Management
Regent University
Virginia Beach, VA12.2022
Bachelor of Science - Management Information Systems
Virginia State University
Petersburg, VA08.2014
Skills
- Risk Identification and Mitigation
- Governance, Risk & Compliance
- Configuration Management
- Information Technology (IT)
- Computer Network Defense
- Risk Management Framework
Accomplishments
Excellence in Action Award, “Implementation of CVN 80 Phase 1 Working Schedule"
Certification
Security+, CompTIA
PMP, Project Management Institute
Additional Information
Interim Secret
Timeline
User Applications Liaison 3
Newport News Shipbuilding
01.2023 - Current
Intrusion Prevention Intern
AppVision
08.2022 - 11.2022
Production Planner and Schedule 2
Newport News Shipbuilding
03.2022 - 01.2023
Production Planner and Scheduler 1
Newport News Shipbuilding
02.2019 - 03.2022
Master of Science - Cybersecurity Management
Regent University
Bachelor of Science - Management Information Systems
Virginia State University